These General Terms & Conditions govern the relationship between Creatrust Luxembourg Sàrl and its Clients, its dealings with any prospective clients and other third parties. Capitalised words and terms used in these General Terms & Conditions have the meaning given to them in the table below. Words in these General Terms & Conditions denoting the singular may include the plural and vice versa, as the case may be.
| Term | Meaning |
|---|---|
| Administrative Costs / Handling Fee | Or Handling Fee means a 3% proportional fee is added to any invoice issued by Creatrust Luxembourg to cover some costs necessary for the handling of the Company’s file |
| (Statutory) Auditor | Party appointed by the General Meeting (or the Board of Director) to perform the duties defined more specifically in Article 61 of the Law governing Commercial Companies of 10th August 1915. |
| Agreement(s) | All or any of the following agreements entered into between the Participating Parties and Creatrust Luxembourg including but not limited to the Letter of Engagement, Domiciliation Agreement, Fiduciary Nominee Agreement, Fiduciary Director Agreement, Central Administration Services Agreement, Fiduciary Deposit Agreement, etc. |
| AML legislation | Means the EU Directives 2005/60, 2018/843 and 2018/1673 and generally speaking the law of 12 November 2004 as amended from time to time, the Règlements Grand-Ducaux, and all professional recommendations issued by the OEC and the circulars issued by the Parquet de Luxembourg, |
| Annual Fees | Annual fees charged by Creatrust Luxembourg for a bundle of works/services provided by Creatrust Luxembourg to the Participating Parties as set out in the Letter of Engagement together with any modifications agreed by the Parties. In absence, reference should be made to the General Terms and Conditions. |
| Beneficial Owner | Party, during the life of the Company, receiving its income or, if liquidated, receiving the proceeds from such liquidation or a Party that is deemed a Ultimate Beneficial Owner pursuant to the AML legislation. |
| Board of Director(s) | The board of Director(s) as appointed by the General Meeting to achieve the Company purpose as per the Law governing Commercial Companies of 10th August 1915 and the Company's Articles of Association. References to Board of Directors shall also include the roles of board of managers or “conseil d’administration” or “conseil de gérance” or board of liquidator as the case may be. |
| Clients | Participating Parties other than the External Advisers and the Fiduciary Directors and Fiduciary Shareholders. |
| Common Terms | Means the additional common terms and conditions which are applicable to all the Agreements and Services as also set out in the General Terms and Conditions in all the relations between the Participating Parties and Creatrust Luxembourg and mutatis mutandis to its subsidiaries |
| Company | Any entity, trust, company, partnership, fund, association, charity, mutual fund, foundation, to which Creatrust Luxembourg Sàrl provide services. This includes their general partner, management company, trustee, and any body which has an effective power of management and control on them and vice and versa. |
| Creatrust Luxembourg | Creatrust Luxembourg sàrl, the Fiduciary, the chartered accountancy firm established in the Grand Duchy of Luxembourg including its subsidiaries, officers, shareholders, directors, employees, attorneys, representants, and associated companies and their directors. |
| Counsel | Any legal advisory firm, lawyer, notary, legal counsel or consultant providing Creatrust Luxembourg or its client(s) legal advisory and/or regulatory services as appointed by Creatrust Luxembourg to provide such legal advisory to its Clients, on transactions or in relation with Participating Parties involvements from time to time. |
| Director | Person(s) appointed by the General Shareholders or Partners Meeting to achieve the Company purpose as per the Law governing Commercial Companies of 10th August 1915 and the Company's Articles of Association. References to Director shall also include the roles of manager or an “administrateur” or “gérant” or liquidator as the case may be. |
| Director Instructions | Instructions issued by the Promoter to Creatrust Luxembourg to be carried out by the Fiduciary Director in order to comply with its/their role(s) as Director within the Board of Director(s) of the Company, the purpose of the Company, its articles of association (statuts) and relevant statutory and regulatory requirements. |
| Domiciled Party | Legal entity establishing any address or operating base with the Domiciliator. |
| Domiciliator | Party supplying a registered office to the Company as per the Law of 31st May 1999. |
| External Adviser | Party intervening at any time in the process to incorporate or manage the Company or providing advice to the Company, its Shareholders, its Directors or its Beneficial Owners. For example (but not exhaustively), External Adviser includes legal counsels, non-appointed Directors, any third party involved in the counsel or the management of the company, fiduciary firms, any legal or contractual representative, and employees, counsels or trustee, or more generally a person who is representative with a mandate of the Company or linked with companies and affiliated companies of the Company. |
| Extra-Work | Some works which are not included in a bundle of Services agreed in advance by the Parties |
| Fee Schedule | The schedule of fees for Services provided by Creatrust Luxembourg under any separate Agreement or Letter of Engagement - as filed by Creatrust Luxembourg with the Administration de l’Enregistrement et des Domaines and amended from time to time. It contains the Tariff and other fees for Services provided separately of any bundle of Services agreed between the Parties |
| Fiduciary | Creatrust Luxembourg Sàrl, which, on behalf of the Company, Shareholders or partners and Beneficial Owners, performs chartered accountancy services and company central administration management and incorporation services. |
| Fiduciary Director | Person(s) appointed by Creatrust Luxembourg Sàrl as Directors to represent the interests of one or more Shareholder(s)s; Promoter or Beneficial Owner(s)s. |
| Fiduciary Shareholder | Party(s) supplied and appointed by Creatrust Luxembourg Sàrl to represent as Shareholder/Partner/Unitholder to hold the Company's shares/units on behalf of the Beneficial Owners. |
| Flat-Rate Fees | Means Annual Fees |
| GDPR | rules and regulations pertaining to the protection of personal data, particularly the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC ("GDPR"). |
| General Meeting | The general meeting of the shareholders, unitholders or any meeting of the controlling board of the Company including the bondholder meetings |
| General Terms and Conditions / General Business Terms | Or General Business Terms means the set of rules, limits and provisions as filed by Creatrust Luxembourg with the Administration de l’Enregistrement et des Domaines as amended from time to time under which various Creatrust Luxembourg’ trust services are performed, carried out and provided to the Participating Parties. |
| Intradomus ® or FundNav | Extranets run and provided by Creatrust Luxembourg and accessible online by the Participating Parties clients in relation with the Company affairs of Creatrust Luxembourg. |
| ISAE 3000 Report | Means the report established by Price Waterhouse Cooper Luxembourg on the 17th of August 2022 describing the repartition of the roles, tasks and responsibilities between the Participating Parties and Creatrust Luxembourg which is part of this Agreement and that the Participating Parties acknowledge receipt. |
| Legal Services | Any legal services, legal opinions, advices, review or drafting of contracts, agreement, prospectus, offering memoranda or any other documents between the Participating Parties and any other third parties that are requested by the Participating Parties. |
| Luxembourg Business Register | Means either or all of the “registre de commerce et des sociétés” (RCSL), the “registre des bénéficiaires économiques” (RBE) and the “recueil electronique des sociétés et associations” (RESA) held by the EEIG “luxembourg business registers” |
| Manager | Person(s) appointed by the General Meeting to achieve the Company purpose as per the Law governing Commercial Companies of 10th August 1915 and the Company's Articles of Association. (NB : previously in the past version of the General Terms and Conditions the Manager was the Party providing company management services on behalf of the Company within the limits of the company management service agreement and the general conditions of Creatrust Luxembourg. In this new version, such role is now called Central Administration Services provided by Creatrust Luxembourg) |
| NAV (calculation) | Net Asset Value (calculation) of a security (bonds, units, share) issued by an Issuer |
| New Account Application Form | The application form provided by Creatrust Luxembourg and to be filled out by the Promoter and the Participating Parties containing information relevant to the incorporation and affairs of the Company and the Agreements. |
| OEC | Luxembourg Order of Chartered Accountants (Ordre des Experts Comptables du Grand Duché de Luxembourg) |
| Participating Parties | The following parties: the Company, Promoters, Beneficial Owners, Directors, Shareholders/Partners and External Advisers. The following are excluded: Fiduciary Directors and Fiduciary Shareholders. |
| Parties | Creatrust Luxembourg and the Participating Parties |
| Promoter | Party promoting the structure and requiring the Fiduciary’s services with a view to incorporating and providing with central administration services to the Company. |
| Response Time | A period of 5 days for the client to reply appropriately and substantively a request of information issued by Creatrust Luxembourg |
| Setting Up Fees | Means a retainer which includes a bundle of services for the incorporation and setting up of the Company |
| Services | Means professional services provided by Creatrust Luxembourg or Creatrust Luxembourg Legal the following agreements entered into between the Participating Parties and Creatrust Luxembourg including but not limited to the Letter of Engagement, Domiciliation Agreement, Fiduciary Nominee Agreement, Fiduciary Director Agreement, Central Administration Services Agreement, Fiduciary Deposit Agreement, etc including the incorporation and administration of the Company or Extra Works |
| Shareholder or Partner | Party incorporating the Company either for on its own account behalf or on behalf of the Beneficial Owners, subscribing for the Company's shares or units or, during the life of the Company, listed by name in the register of units or Shareholders, or at a given time, holding the bearer certificates representing all or part of the Company's shares. |
| Tariff | Means Tariff 1 applicable for Extra-Works provided on an hourly basis by a junior member of Creatrust Luxembourg’ staff for administrative Services Tariff 2 applicable for Extra-Works provided on an hourly basis by a senior member of Creatrust Luxembourg’ staff for chartered accounting Services Tariff 3 applicable for Extra-Works provided on an hourly basis by a partner member of Creatrust Luxembourg’ staff for advisory or expertise Services The price in Euro – exclusive of VAT per each increment of hour for each Tariff is set out in the Fee Schedule |
| Third-Party Account | A sub-account created in the accounting of Creatrust Luxembourg which allows the Participating Parties to receive/send funds for and on behalf of the Company or one of the Participating Parties. |
| UBO(s) | Ultimate Beneficial Owners of the Company or the controlling persons pursuant to the AML Legislation |
| Urgent Service | Means a Service provided by Creatrust Luxembourg in urgency to meet a specific deadline as indicated by the Company |
Relations between the Client and Creatrust Luxembourg are governed by these General Terms & Conditions as amended over time and by specific agreements and fee schedules, in particular, corporate domiciliation, administration and management service agreements, fiduciary nominee agreements, (service agreements for the management and administration of securitisation funds), statutory auditor, expertise, consultancy and audit mandates, meeting room rental agreements, etc. Relations between Creatrust Luxembourg and (i) any prospective clients (i.e. all dealings with Creatrust Luxembourg before a Letter of Engagement, or any of the Agreements, is signed and a prospective client becomes a Client) and/or (ii) other third parties (including but not limited to third party service providers) are also governed by these General Terms & Condition as if such parties were Clients. References to Client within these General Terms & Conditions shall, for the purposes of their interpretation, applies to prospective clients and other third parties in all their dealings with Creatrust Luxembourg whether before or after a Letter of Engagement or specific Agreements are entered into.
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
being fully aware (and undertakes to keep updated) of the aforementioned Fee Schedule and the General Terms and Conditions of domiciliation currently in force. No objection or claim may be made by the Domiciled Party relating to professional fees invoiced/collected for which the Domiciled Party has not consulted the modifications to the Annual Fees that have taken place.
In particular, the Domiciled Party is responsible for the costs or disbursement owed to third parties including but not limited to Luxembourg Business Register. banks, lawyers, auditors or other intermediaries, mail, telephone and other means of communication, research and all costs incurred in relation with proceedings by any authority in connection with this Domiciliation Agreement, expenses paid on behalf of the Domiciled Party or the Participating Parties and legal or extrajudicial expenses that the Domiciliator incurs to recover any sum owed by the Domiciled Party.
Before this Domiciliation Agreement is entered into, based on information produced by the Participating Parties, the Promoter, the Shareholders and Board of Directors of the Company, the Domiciliator verified that the Domiciled Party has complied with the provisions concerning address for service in Article 2, Paragraph 2 of the modified Law of 10 August 1915 concerning commercial companies: “The address for service of any commercial company is located in the principal place of business of the company. The principal place of business of a company is presumed, until proof to the contrary, to be the location of the registered office of the company.” The Domiciled Party has provided the Domiciliator with copies of its (draft) bylaws and, if applicable, of its excerpt of the Luxembourg Business Register. If the Domiciled Party expects to maintain an establishment (or an office) in any location other than its registered office, it shall so inform the Domiciliator in advance and shall provide a notice listing in detail its address, substance, key characteristics and all the implications of this decision. The same shall be true if the Domiciled Party is opening or maintaining a permanent establishment or branch in a country other than the Grand Duchy of Luxembourg. The Domiciled Party undertakes to notify the Domiciliator of any changes to its bylaws, its Shareholders (registered or bearer), their Beneficial Owners and the Board of Director and submit copies of all related documents within forty-eight working hours. It also undertakes to notify by letter and provide all information about any disputes, law suits, potential conflicts or issues in which the Domiciled Party (or the Participating Parties) may be involved.
The Domiciled Party holds a copy of the identity cards and/or the bylaws and excerpt of Luxembourg Business Register. showing the persons who are members of the Board of Directors of the Domiciled Party. These documents shall be kept for at least 5 years after the end of the Domiciled Party’s relationship with these persons. This Domiciliation Agreement is entered into for an unlimited duration that begins on the day of its signature (or on the date of incorporation of the Company if later). If the Domiciliator’s registered office or business address is modified, the Domiciled Party shall bear all costs associated with the transfer of its own registered office.
Either party may terminate the Domiciliation Agreement with six months advance notice by registered letter. Such notice is not effective until the transfer (or denounciation) of the Domiciled Party’s registered office is effectively recorded in the Luxembourg Business Register.
Nevertheless, the Domiciliator may terminate the Domiciliation Agreement without notice in the following cases which are deemed to be an act of gross negligence by the Domiciled Party:
Should the Domiciliator terminate the Domiciliation Agreement because of gross negligence caused by the Domiciled Party, the Domiciliator may have the Domiciled Party’s registered office denounced at the Luxembourg Busines Register, effective immediately.
In the event of termination or denunciation of the Domiciliation Agreement, the Domiciled Party shall owe the Domiciliator a minimum of six months of professional fees from the date of record of the transfer/denounciation of the registered office with the Luxembourg Business Register.
Should the registered office of the Domiciled Party be transferred or denounciated the Domiciled Party undertakes to promptly make all arrangements to notify third parties that it no longer has a registered office at the Domiciliator’s address and to notify third parties, postal services and other administrations so that mail shall no longer be sent to the Domiciliator’s registered office. The Domiciled Party will bear all notification and advertising expenses of such transfer/denounciation. The Domiciliator is authorised to so inform any third parties of the reason of the transfer/denunciation and to go on reading and using any mail received at the registered office after the termination of this Domiciliation Agreement, without being covered by any professional secrecy. As long as the Domiciliator receives mail or packages after the transfer or denunciation of the registered office, it is hereby authorised to open the mail, faxes and email and to take calls intended for the Domiciled Party that may continue to arrive at the registered office. The Domiciliator is authorised to use the Notifications in defending its own interests or those of third parties, without being subject to professional secrecy.
The Domiciled Party undertakes to comply strictly with all legal, regulatory and administrative provisions in force in the Grand Duchy of Luxembourg and abroad. It will comply with its bylaws and with public policy and practice.
All communications between the Domiciled Party and the Domiciliator are done by mail, fax, email, online via the “Intradomus” website or by telephone. The Domiciled Party alone bears the costs and liabilities for any errors, omissions, mistakes or damages that may result from the use of these means. Without having to justify and without being liable, the Domiciliator is authorised not to carry out certain instructions given by the Board of Director or the representative of the Domiciled Party.
The Domiciled Party undertakes to give to the Domiciliator access to the books, registers, meeting minutes, director meetings, balance sheets, inventory status reports, powers of attorney, contracts, messages, accounting records, files, correspondence, Notifications and other documents of the Domiciled Party, upon first request. More generally, the latter undertakes to keep the Domiciliator strictly informed, in writing at least once per calendar quarter, on the progress of its activities, of transactions, of its gains/losses, of the monitoring of its business, of its situation and of its potential projects, investments, law suites, and any other matters related to the Company and the Participating Parties.
The Domiciled Party expressly acknowledges that none of the furnishings, material, tools, and more generally any assets located in the Domiciliator’s offices belong to the Domiciled Party. The Domiciliator is not responsible for theft, loss, destruction, misappropriation, fire or other similar damage to the documents, files, archives, or other property of the Domiciled Party located in the registered office; the Domiciled Party shall insure its own property against loss/damage.
The Domiciled Party undertakes not to do anything that may cause third parties to believe that the Domiciliator has managerial power over the Domiciled Party or, more generally, not to do anything that would cause a third party to believe that the Domiciliator has a relationship with the Domiciled Party other than the one defined in this Domiciliation Agreement.
All claims or actions (including but not limited to damage, remedy, liability, or any other litigation or dispute) against the Domiciliator concerning this Domiciliation Agreement (the “Claims”) must be brought within three (3) months directly following the fact/event(s) that brought about the Claims.
In case of termination of the Domiciliation Agreement, the Claims must be brought against the Domiciliator within one (1) month following the filing of the transfer or denunciation of the registered office of the Domiciled Party with the Luxembourg Business Register. The Domiciliator shall not accept Claims that are not submitted in writing for the attention of the Domiciliator and addressed to the registered office of the Domiciliator by registered post within the above-mentioned deadlines. No Claims will be accepted after such timeframes. Whatever physical, financial or reputational damage the Domiciliator may have caused or is alleged to have caused to the Domiciled Party under this Domiciliation Agreement, any claim/indemnification shall be strictly limited to
The Domiciled Party has been informed that the Law of 10 June 1999 on the profession of chartered accountants imposes the strictest professional secrecy upon the Domiciliator towards its client. It is also obliged to respond and cooperate as completely as possible to any lawful request from legal authorities carrying out their duties. Likewise, chartered aAccountants are obligated to cooperate fully with the Luxembourg authorities responsible for fighting money laundering and terrorism by providing to these authorities, upon their request, all information necessary in accordance with the procedures set forth by the applicable legislation. They must also take the initiative to report any fact that could indicate money laundering to the Public Prosecutor at the Tribunal d’arrondissement [District Court] of Luxembourg. The Domiciled Party has the obligation to submit to the Domiciliator all documents or certificates required by Law or by the Luxembourg authorities to comply with these procedures.
The Domiciliator may transfer and assign all rights and duties related to this Domiciliation Agreement to any person that it designates to replace it. The simple notification by registered letter to the Domiciled Party’s registered office shall constitute a transfer of those rights and duties; The Domiciled Party undertakes to continue to perform this Domiciliation Agreement according to the same terms with the person to which this Domiciliation Agreement has been assigned in replacement of the Domiciliator. The Domiciliator shall not be held responsible for the transferee’s duties after the notification by registered letter.
The Domiciled Party declares that it has read and agreed with the General Terms and Conditions, as may be amended from time to time. The Domiciled Party is also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt with in this Domiciliation Agreement or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Domiciliation Agreement and/or the General Terms and Conditions shall apply.
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
described below, by designating a Fiduciary Shareholder with power of delegation:
Nom de la Société The Company with registered office located at 2C, Parc d’Activités L-8308 CAPELLEN Number of Shares covered by this Nominee Fiduciary Agreement (the “Shares”)
Beneficial Owner(s). The Fiduciary is not the economic owner of the Shares. The Fiduciary may delegate power to any other person(s) (Fiduciary Shareholder(s)) in order to carry out some or all of its tasks and duties related to this Fiduciary Nominee Agreement.
withholding applicable taxes if applicable. The Promoter is always responsible for declaring and paying the relevant taxes due in his country on such income, whether or not the Company has applied a withholding tax at the source.
to keep the Company’s current bank account equal to at least 30% of subscribed capital at all times with an absolute minimum of 10 000 Eur.
instruction, the Fiduciary is authorised by the Promoter to vote on the Promoter’s behalf as it considers as appropriate at the date of such vote. The Fiduciary cannot be held responsible if the Promoter subsequently disagrees with the vote cast.
all relevant documentation as soon as possible.
costs or liability associated with holding the Shares (this includes more generally any securities or loan or receivable)
At its own discretion, the Fiduciary may book in the accounting of the Company, any cash (or other asset)’s contribution from the Promoter, a Beneficial Owner or persons associated with them to the Company’s capital account, share premium account, or to the Company/shareholder’s current account or to pay-in any unpaid capital/liability.
Should the Fiduciary or the Fiduciary Shareholder choose to hold in trust a current account (debtor or creditor) or any financial instrument issued by the Company, the above conditions applicable to Shares shall apply mutatis mutandis to those instruments.
illegal means and more generally not by any act that may be punishable under the Laws of the Grand Duchy of Luxembourg or abroad.
will be spontaneously notified to the Fiduciary
Laws and regulations in force, the bylaws and good practice with may affect the Company. At all times, the Promoter is committed to maintain or to replenish the capital of the company so that the fees of the Fiducairy are paid in time as well as all the costs / debts of the Company.
the Company’s activities violate the provisions of the Law or this Fiduciary Nominee Agreement.
In that case, the Fiduciary shall keep all sums or assets accruing to the Promoter or to the Beneficial Owner(s) until payment in full of the sums (and costs incurred) that are owed to it as well as to the liquidator(s) that it shall have appointed.
emergency or the interest of the Company so requires. The Fiduciary will then act as it considers appropriate without obligation nor liability in any event.
Mr. Address: Tel:
who shall be responsible for providing instruction to the Fiducairy in the absence of the Promoter. The Fiduciary is not responsible for executing the Promoter’s nor anyone’s will and/or testament and/or forced heirship rules as applicable in the countries where the Promoter or the Beneficial Owners reside.
correspondence and all other documents of the company or concerning the holding of Shares, upon first request.
August 2003.
fees directly from the Company’s accounts or retain it on any proceed/income related to the Shares unless other arrangements are made.
In case of late-payment, a penalty of five hundred euros and interest of one percent per month is owed on each invoice. If payment is more than 7 days late, the Fiduciary will suspend all services immediately without notice and without incurring any liability.
The Promoter assumes all the costs of the services provided by the Fiduciary on its behalf or in its favour. The same is applicable for any costs or disbursement for any procedure or action implicating the Fiduciary or the Fiduciary Shareholder because of its relationship with the Promoter or the Beneficial Owner(s).
In particular, the Promoter is responsible for the costs or disbursement owed to third parties including but not limited to Luxembourg Business Register. banks, lawyers, auditors or other intermediaries, mail, telephone and other means of communication, research and all costs incurred in relation with proceedings by any authority in connection with this Fiduciary Nominee Agreement, expenses paid on behalf of the Promoter or the Participating Parties and legal or extrajudicial expenses that the Fiduciary incurs to recover any sum owed by the Participating Parties.
The Promoter and the Beneficial Owners authorise the Fiduciary to invoice all sums owed to the Fiduciary either in their own names, or to the Company – at the Fiduciary’s choice. All sums owed to the Fiduciary under the Fiduciary Nominee Agreement remain at all times the financial responsibility of the Beneficial Owners for which the Promoter stands surety.
other party with six months’ notice period. All the professional fees due to the Fiduciary remain due during the period of notice
The Fiduciary may end the Fiduciary Nominee Agreement immediately without notice or reason for gross negligence by the Promoter, the Beneficial Owners or the Company in the event of the following (but not limited to):
In the event of termination of the Fiduciary Nominee Agreement, the Promoter shall owe the Fiduciary a minimum of six months of professional fees from the termination.
In the event of liquidation of the Company, the professional fees remain due to the Fiduciary during the entire period of liquidation and until no further act nor service is required by the Fiduciary on behalf of the Promoter or the Beneficial Owners.
Company or their Beneficial Owner(s) in writing, by phone, fax or email.
under the Domiciliation Agreement or the Central Administration Agreement), the Promoter / Beneficial Owner(s) appoint the Fiduciary (without the required notice at the latter’s discretion and free from any liability for this choice) to transfer the registered office of the Company to the address of one of the Beneficial Owners, Shareholders, Directors and/or to dissolve/liquidate the Company and to take back all of the asset base (assets as well as liabilities) of the Company in their name(s). The Promoter is aware that in this case their identities shall be revealed to the executing Notary and has so informed the Beneficial Owner(s).
Fiduciary or the Fiduciary Shareholder concerning this Fiduciary Nominee Agreement (the “Claims”) must be brought within three (3) months directly following the fact/event(s) that brought about the Claims.
Whatever physical, financial or reputational damage the Fiduciary may have caused or is alleged to have caused to the Participating Parties under this Fiduciary Nominee Agreement, any claim/indemnification shall be strictly limited to
In all cases, the limit of the financial liability payable by the Fiduciary in relation to to all Claims in aggregate is contractually set at a maximum of EUR 5,000 (five thousand euros).
imposes the strictest professional secrecy upon the Fiduciary towards its client. It is also obliged to respond and cooperate as completely as possible to any lawful request from legal authorities carrying out their duties. Likewise, chartered accountants are obligated to cooperate fully with the Luxembourg authorities responsible for fighting money laundering and terrorism by providing to these authorities, upon their request, all information necessary in accordance with the procedures set forth by the applicable legislation. They must also take the initiative to report any fact that could indicate money laundering to the Public Prosecutor at the Tribunal d’arrondissement [District Court] of Luxembourg. The Promoter has the obligation to submit to the Fiduciary all documents or certificates required by Law or by the Luxembourg authorities to comply with these procedures.
that it designates to replace it. The simple notification by registered letter to the Promoter shall constitute a transfer of those rights and duties. The Promoter undertakes to continue to perform this Fiduciary Nominee Agreement according to the same terms with the person to which this Fiduciary Nominee Agreement has been assigned in replacement of the Fiduciary. The Fiduciary shall not be held responsible for the transferee’s duties after the notification by registered letter.
to time. The Promoter is also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt with in this Fiduciary Nominee Agreement or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Fiduciary Nominee Agreement and/or the General Terms and Conditions shall apply.
If one or more clauses of this Fiduciary Nominee Agreement are ruled invalid, that invalidity, illegality or inapplicability shall not affect the validity of the other clauses.
validly served at the Fiduciary’s registered office
If the registered office of the Company has been denunciated by the Fiduciary, such notices shall be validly served on any one of the Participating Parties at any known address of any one of the Participating Parties. If such address is unknown to the Fiduciary, any notice is validly served at the Domiciliator’s registered office.
jurisdiction in case of dispute - unless the Fiduciary decides to act against the Company or one the Participating Parties in the jurisdiction of their known address, residence or before any other competent Court.
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
the mandate to deal with the central administration of the Company within the limits and framework of this agreement, but under the instructions, responsibility and control of the Company.
“Notifications”) sent to the Company or needed to carry out its assignment.
carry out the provision of services under this Central Administration Services Agreement. (the “Services”)
The exact scope of these Services is better defined in the Letter of Engagement signed by the Company or its Promoter and its limitations are determined in the General Terms and Conditions, which have been read and agreed by the Company. Any other instruction or request of services must be requested by the Company in writing to Creatrust Luxembourg, (without prejudice to the latter for carrying out any act deemed necessary). The repartition of the roles, tasks and responsibilities between the Participating Parties and Creatrust Luxembourg are described in the ISAE 3000 Report established by Price Waterhouse Cooper Luxembourg on the 17th of August 2022 which is part of this Agrement and that the Participating Parties acknowledge receipt.
has accepted to provide some Services of identification or monitoring of transactions. The Company should prior to each subscription of securities issued by the Company provide Creatrust Luxembourg with a full due diligence, KYC and information of the source of funds and source of wealth of the investor to comply with the AML Legislation.
securities issued by the Company. Creatrust Luxembourg’s role is to receive such applications and to submit them to the Board of Director(s) which is only responsible for their approvals and their executions, whether or not Creatrust Luxembourg has provided a (template) form, prepared documents, or help in the process of subscription.
do not strictly comply with all legal provisions (regulatory and administrative in force in the Grand Duchy of Luxembourg and abroad), its own bylaws, or public policy or practice, which would generate a conflict of interest for Creatrust Luxembourg or that may be harmful to its organisation or its own reputation.
Administration Services Agreement according to Creatrust Luxembourg’s Fee Schedule as applicable at that time and/ or on an Annual Fee basis if so negotiated between the Parties and/or based on time spent for the Services performed. This Fee Schedule so applicable and the other General Terms and Conditions are/have been filed with the Administration de l’Enregistrement et des Domaines, will adapted from time to time without prior notice by Creatrust Luxembourg and shall become applicable between the parties from the day they are filed by Creatrust Luxembourg with the Administration de l’Enregistrement et des Domaines. Creatrust Luxembourg will invoice all of the Services provided to the Company, who acknowledges being fully aware (and undertakes to keep updated) of the aforementioned general rates/fees and the General Terms and Conditions currently in force. No objection or claim may be made by the Company relating to professional fees invoiced/collected for which the Company has not consulted the modifications to the Fee Schedule that have taken place.
payment is more than 7 days late, Creatrust Luxembourg will suspend all Services immediately without notice and without incurring any liability.
execution of services related to this Central Administration Services Agreement.
In particular, the Company is responsible for the costs or disbursement owed to third parties including but not limited to Luxembourg Business Register. banks, lawyers, auditors or other intermediaries, mail, telephone and other means of communication, research and all costs incurred in relation with proceedings by any authority in connection with this Central Administration Services Agreement, expenses paid on behalf of the Company or the Participating Parties and legal or extrajudicial expenses that Creatrust Luxembourg incurs to recover any sum owed by the Participating Parties.
send, keep, carry, archive, send the correspondence or packages sent or received by Creatrust Luxembourg.
Creatrust Luxembourg is never responsible for the choice, appointment, advice or services given by third party service providers (ie lawyer, expert, notary, adviser, bank, valuer, etc), even if Creatrust Luxembourg presented them to or imposed them on the Company. It is the Company’s sole responsibility to ensure that it satisfies itself regarding all aspects of any third-party service providers.
Either party may terminate the Central Administration Services Agreement with six months advance notice by registered letter.
Nevertheless, Creatrust Luxembourg may terminate the Central Administration Services Agreement without notice in the following cases which are deemed to be an act of gross negligence by the Company:
In the event of such termination the Company acknowledges that Creatrust Luxembourg may inform any third parties of the termination of the Central Administration Services Agreement and the reasoning. It further acknowledges that this information is excluded from Creatrust Luxembourg’s professional secrecy obligations.
The Company undertakes to indemnify and hold harmless Creatrust Luxembourg against all expenses and time spent that Creatrust Luxembourg incurs following the termination of this Central Administration Services Agreement and the information of such termination to third party.
Luxembourg a minimum of six months of professional fees from the date of termination.
During the period of notice immediately prior to termination (or in the event of liquidation of the Company), the professional fees remain due to Creatrust Luxembourg until no further act nor Service is required by Creatrust Luxembourg on behalf of the Company or the Participating Parties.
When the Services covers the accounting or tax return for one given fiscal year (including the preparation of a set of accounts for that financial or fiscal year-end) Creatrust Luxembourg Annual Fees are due for that given whole fiscal year irrespective of the date of commencement of the engagement, the date of invoice of the Annual Fees or the number of months between the incorporation of the Company and the date of fiscal year-end.
Fee Schedule.
Administration Services Agreement and more generally from any financial expenses, liabilities, losses and other implications alleged by third parties in relation to the performance of the Services.
Participating Parties, within forty-eight working hours and to provide all information concerning any disputes, lawsuits or potential conflicts in which the Company may be involved.
who are members of the governing bodies of the Company. At least once per calendar quarter, the Company shall notify Creatrust Luxembourg about the activities carried out by the Company and about its financial and legal position.
mail, accounting records, correspondence and other documents of the Company as soon as it receives them. The Company undertakes not to do anything that may cause third parties to believe that Creatrust Luxembourg has managerial powers broader than those set forth in the Company’s bylaws or, more generally, not to do anything that would cause any third party to believe that Creatrust Luxembourg has a relationship with the Company other than the one defined in this Central Administration Services Agreement.
Luxembourg a consistent and complete set of data and evidence to document the transaction, the source of funds and to provide an economic justification.
or email.
The Company alone bear (without possible recourse against Creatrust Luxembourg) all errors or problems that may result from the use of these means of communications of such instructions.
Creatrust Luxembourg concerning this Central Administration Services Agreement (the “Claims”) must be brought within three (3) months directly following the fact/event(s) that brought about the Claims.
In case of termination of the Central Administration Services Agreement, the Claims must be brought against the Fiduciary within one (1) month following the date of termination or the date of the denunciation of the registered office of the Company by Creatrust Luxembourg with the Luxembourg Business Register.
Creatrust Luxembourg shall not accept Claims that are not submitted in writing for the attention of Creatrust Luxembourg and addressed to the registered office of Creatrust Luxembourg by registered post within the above-mentioned deadlines. No Claims will be accepted after such timeframes.
Whatever physical, financial or reputational damage Creatrust Luxembourg may have caused or is alleged to have caused to the Participating Parties under this Central Administration Services Agreement, any claim/indemnification shall be strictly limited to
In all cases, the limit of the financial liability payable by Creatrust Luxembourg in relation to all Claims in aggregate is contractually set at a maximum of EUR 5,000 (five thousand euros).
imposes the strictest professional secrecy upon Creatrust Luxembourg towards its client. It is also obliged to respond and cooperate as completely as possible to any lawful request from legal authorities carrying out their duties. Likewise, chartered accountants are obligated to cooperate fully with the Luxembourg authorities responsible for fighting money laundering and terrorism by providing to these authorities, upon their request, all information necessary in accordance with the procedures set forth by the applicable legislation. They must also take the initiative to report any fact that could indicate money laundering to the Public Prosecutor at the Tribunal d’arrondissement [District Court] of Luxembourg. The Company has the obligation to submit to Creatrust Luxembourg all documents or certificates required by Law or by the Luxembourg authorities to comply with these procedures.
Agreement to any person that it designates to replace it. The simple notification by registered letter to one of the Participating
Parties shall constitute a transfer of those rights and duties. The Company undertakes to continue to perform this Central Administration Services Agreement according to the same terms with the person to which this Central Administration Services Agreement has been assigned in replacement of Creatrust Luxembourg. Creatrust Luxembourg shall not be held responsible for the transferee’s duties after the notification by registered letter.
Luxembourg all documents and information necessary and requested by Creatrust Luxembourg to perform the Services and to comply with accounting and tax deadlines and legal obligations.
The Company undertakes to deliver the information, documents and valuation to provide Services in relation to Net Asset Value calculations the day after the NAV calculation date. If such information is not delivered in a timely manner and is incomplete in Creatrust Luxembourg’s judgment, the Participating Parties acknowledge that the delivery of the set of accounts or the NAV will be delayed. Creatrust Luxembourg shall not bear any liability for such delay and Creatrust Luxembourg is allowed to informed third parties on the reasons why such delay has occurred.
the Company if the translation of an instruction or a document seems necessary for Creatrust Luxembourg to understand their meaning(s).
the consistency of the figures set forth and, if applicable, providing necessary explanations, (methods of) valuations and necessary confirmations to Creatrust Luxembourg.
In addition to the Annual Fee agreed between Parties, Creatrust Luxembourg shall invoice separately on an hourly basis any Extra-Work:
All request for legal or tax advice concerning the business or documents of the Company must be made in writing by the Company.
Creatrust Luxembourg shall not be held responsible for the elements presented by the Company for the purposes of drawing up the balance sheet. Creatrust Luxembourg does not analyse the legal and tax implications nor the completeness of the documents/advice produced by the Company or its third-party service providers. The Company alone is required to obtain a prior legal opinion and clearance from its counsels for any document or act it wishes to perform or sign. The booking of a document in the accounting of the Company never implies that Creatrust Luxembourg has accepted a given transaction or analysed a situation carried out or to be carried out by the Company.
p.m. to 5:00 p.m., except for public holidays and “bank holidays” (either by law or by custom) in Luxembourg.
Each year, Creatrust Luxembourg closes its offices at least from 1 through 15 August and from 21 December through 7 January. This is without prejudice to other closed days that are unilaterally set by Company, without any prior negotiation or prior notice, taking into account the workload, extension of time off, taking into account public holidays or other adjustments to the working hours of Creatrust Luxembourg or its employee(s). The Company is fully responsible for taking all necessary measures well in advance to avoid possible problems, delays and annoyances associated with these closed days.
Intradomus (message sent via the member space available to the Company) in order to be accepted by Creatrust Luxembourg: a- the requests sent by post are to be sent to Creatrust Luxembourg by registered post to Creatrust Luxembourg’s registered office and the Company should keep the proof of receipt of the registered post.
The Company shall retain the proof of receipt of any communications by Creatrust Luxembourg.
Creatrust Luxembourg reserves a minimum response time of 5 working days to acknowledge receipt of any communications, as long as the situation does not require more time or unless this period is extended due to office closure.
The Company shall take this response time into account to avoid any adverse impact on the Company’s business.
Shareholders, Directors or Beneficial Owners, Creatrust Luxembourg will contact them:
Any request sent to one of the Participating Parties is considered sent to all the other Participating Parties. Each Participating Party receiving any communication or such a request from Creatrust Luxembourg shall send it promptly to all the other Participating Parties.
Save if the situation is more urgent, requests from Creatrust Luxembourg are to be answered by the Participating Parties within 5 working days (the “Response Time”) in a complete, accurate, and appropriate manner, and without reserving or waiting to provide information to Creatrust Luxembourg. The Participating Parties shall take responsibility for any problem caused by the delay or the quality of the information to be sent or the communication received from Creatrust Luxembourg.
Creatrust Luxembourg is never responsible for damages that may result from the quality of the information, poor transmission or communication delays from the Participating Parties.
Should a request from Creatrust Luxembourg has not been adequately replied to within the Response Time, Creatrust Luxembourg may need to delay the performance of the Services on this matter depending on its general workload at the time. Creatrust Luxembourg may not be held responsible for this delay which may sometimes stretch to more than six months.
The Company shall take all measures necessary in order to ensure at least once a week that no request, question, message or other notification are pending.
The Company is responsible for proving that it follows up on its own measures and discharges Creatrust Luxembourg from issuing reminders of its requests.
After having fully answered Creatrust Luxembourg’s queries and providing that Creatrust Luxembourg is willing to work towards meeting a certain deadline, Creatrust Luxembourg will invoice the Company for services performed in this context as Urgent Services and thus will add a surcharge of 50% of the pre-set professional fees.
The Company shall bear all responsibility and penalties which may be incurred from any missed deadline caused by its delay to responding to Creatrust Luxembourg’s queries.
of (Company) delays or missing information the Company has failed to provide to Creatrust Luxembourg within the Response Time or within statutory timeframes or regulatory or imposed by an authority. Such Services are are subject to an invoice surcharge of at least 50% of the professional fees pre- set by Creatrust Luxembourg.
This percentage of increase is applied by Creatrust Luxembourg anytime it has to allocate significant resources to perform the Services with the urgency. The Company is informed that the execution time for such Services can sometimes be postponed or delayed for a period of up to six months. Creatrust Luxembourg has no obligation to favour the treatment of such Services rather than its normal work load and planning.
The Company shall take all measures needed to extend its legal, contractual, tax obligations and shall assume all responsibility and liability resulting of such extensions.
associated with the performance of its duties and Services as long as it deems necessary. No obligation to destroy these documents shall be imposed upon Creatrust Luxembourg.
Reference is made to the General Terms and Conditions on the retention, destruction and conservation of documents or information and the GDPR.
of one of its Directors in law or in fact or that of one of its Shareholders, Beneficial Owners, etc. This transmittal is made at their own expense, risk and liability.
the Creatrust Luxembourg where the documents must be delivered or stored. The Company or its assignees shall then pay for the time and expense associated with this preparation and delivery.
After this period, the Creatrust Luxembourg may destroy these documents if they are not claimed by the Company, its Directors or its Beneficial Owners who will then assume the responsibility associated with this destruction.
Notwithstanding the foregoing, the client authorises the Creatrust Luxembourg at any time to destroy any document that has been archived by scanning in compliance with the legal provisions or usual customs established in the Grand Duchy of Luxembourg. All document searches from archives or the Creatrust Luxembourg’s files are invoiced to the Company or to the person requesting them, based on the time and expense associated with the search.
The costs of archiving documents are invoiced to the Company based on direct or indirect costs and the time to organise and carry this out.
Creatrust Luxembourg may not be held responsible for problems or losses associated with the use of archiving solutions set up if these solutions meet the legal provisions or usual practices established in the Grand Duchy of Luxembourg in this matter.
to time. The Company is also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt with in this Central Administration Services Agreement or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Central Administration Services Agreement and/or the General Terms and Conditions shall apply.
If one or more clauses of this Central Administration Services Agreement are ruled invalid, that invalidity, illegality or inapplicability shall not affect the validity of the other clauses.
shall be validly served at Creatrust Luxembourg’s registered office
If the registered office of the Company has been denunciated by Creatrust Luxembourg, such notices shall be validly served on any one of the Participating Parties at any known address of any one of the Participating Parties. If such address is unknown to Creatrust Luxembourg, any notice is validly served at the Company’s registered office.
Only the Courts of Luxembourg city have jurisdiction in case of dispute - unless Creatrust Luxembourg decides to act against the Company or one the Participating Parties in the jurisdiction of their known address, residence or before any other competent Court.
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
director(s) (hereinafter the “Fiduciary Director”) at the Board of Directors of the Company; Nom de la Société (hereinafter the “Company”)
Following the Fiduciary Director’s appointment, in order for Creatrust Luxembourg to instruct the Fiduciary Director the Promoter shall provide Creatrust Luxembourg with all the Director Instructions
The Promoter is not entitled to engaged directly with the Fiduciary Director who shall act solely under the orders and control of Creatrust Luxembourg.
At no time may the Promoter holds Creatrust Luxembourg (or the Fiduciary Director) liable for inaction or deficiency in the monitoring or management of the Company including the performance or non-performance of the Fiduciary Director.
As its sole discretion and without being liable or having to justify its reasoning, Creatrust Luxembourg authorised to decline or to cause not to be executed certain Director Instructions.
Creatrust Luxembourg will not take any action that does not form part of the Director Instructions. The Promoter acknowledges that unless and until it provides Creatrust Luxembourg with the Director Instructions, no action will be taken by Creatrust Luxembourg or the Fiduciary Director relating ot the Company’s affair. Therefore, it is the duty of the Promoter to provide positive and timely Director Instruction to Creatrust Luxembourg
from time tio time. The Promoter may request specific or other Director(s) to be appointed subject to prior approval by Creatrust Luxembourg.
provisions of documents to be signed by the Fiduciary Director.
The Promoter will obtain a prior legal opinion from a third-party counsel for each Director Instruction it sends to Creatrust Luxembourg.
In the event of an emergency and when the interests of the Company so require, the Promoter expressly authorises Creatrust Luxembourg to cause the Fiduciary Director to act on behalf of the Company without Director Instructions.
(i) A Annual Fee for the appointment of the Fiduciary Director and (ii) general rates/fees calculated on an hourly basis for Extra Work related to the reception and executions of Director Instructions.
This Fee Schedule so applicable and the other General Terms and Conditions are/have been filed with the Administration de l’Enregistrement et des Domaines, will adapted from time to time without prior notice by Creatrust Luxembourg and shall become applicable between the parties from the day they are filed by Creatrust Luxembourg with the Administration de l’Enregistrement et des Domaines.
Creatrust Luxembourg will invoice all of the Services provided to the Promoter, who acknowledges being fully aware (and undertakes to keep updated) of the aforementioned general rates/fees and the General Terms and Conditions currently in force. No objection or claim may be made by the Promoter relating to professional fees invoiced/collected for which the Promoter has not consulted the modifications to the general rates/fees that have taken place.
professional fees directly from the Company’s accounts unless other arrangements are made. The fees are due severally by the Promoter and the Company.
payment is more than 7 days late, Creatrust Luxembourg will suspend all Services immediately without notice and without incurring any liability.
Creatrust Luxembourg may retain all documents belonging to the Company until all sums owed to Creatrust Luxembourg are paid in full.
The Company shall bear all costs of carrying out this Fiduciary Director Agreement. The Promoter shall indemnify and hold harmless Creatrust Luxembourg against any damage that may result from the execution of services related to this Fiduciary Director Agreement.
The Promoter assumes all the costs of the Services provided by Creatrust Luxembourg on its behalf or in its favor. The same is applicable for any costs or disbursement for any procedure or action implicating Creatrust Luxembourg because of its relationship with the Company under this Fiduciary Director Agreement.
In particular, the Promoter is responsible for the costs or disbursement owed to third parties including but not limited to Luxembourg Business Register. banks, lawyers, auditors or other intermediaries, mail, telephone and other means of communication, research and all costs incurred in relation with proceedings by any authority in connection with this Fiduciary Director Agreement, expenses paid on behalf of the Company or the Participating Parties and legal or extrajudicial expenses that Creatrust Luxembourg incurs to recover any sum owed by the Participating Parties.
The Promoter is responsible for stamps, postage expenses, registered letters, letters, carriers etc and the time spent to send, keep, carry, archive, send the correspondence or packages sent or received by Creatrust Luxembourg.
Creatrust Luxembourg is never responsible for the choice, appointment, advice or services (or delays) given by third party service providers (ie lawyer, expert, notary, adviser, bank, valuer, etc), even if Creatrust Luxembourg presented them to or imposed them on the Promoter or the Company. It is the Company’s sole responsibility to ensure that it satisfies itself regarding all aspects of any third-party service providers.
If the Promoter wishes the Company to maintain an establishment (or an office) in any location outside of its registered office, it shall so inform Creatrust Luxembourg in advance and shall provide to Creatrust Luxembourg a legal notice listing in detail the characteristics, descriptions and the implications of this choice.
The same applies if the Company operates frequently for the Promoter (or a Third Party) in a country other than the Grand Duchy of Luxembourg or if the Company acquires assets located abroad. In all these cases, the Promoter is fully responsible for the organisation, monitoring, auditing, management of this establishment or assets and undertakes to forward to Creatrust Luxembourg – at least monthly - a detailed written report of these activities
Creatrust Luxembourg has no obligation to carry out, manage, follow or supervise the activities (and assets) described above, which the Company thus acquires under the full responsibility and management of the Promoter.
of the Board of Directors of the Company, besides those appointed by Creatrust Luxembourg. The Promoter shall keep Creatrust Luxembourg continually informed of the activities carried out by the Company and of changes to the Board of Directors or other committees of the Company.
the other Party. The termination shall take effect only as of the date that the resignation/dismissal of the Director(s) is published in the Memorial [Official Gazette of Luxembourg].
All professional fees and disbursements of the Fiduciary Director(s) for the performance of their duties remain owed by the Promoter to Creatrust Luxembourg as long as Services are performed on behalf of the Promoter even after the official date of resignation/dismissal of the Fiduciary Director(s) for instance if their past duties obliged them to justify acts they signed for or any other implications of their mandate as director in the future.
deemed to be an act of gross negligence by the Promoter:
the termination of the Fiduciary Director Agreement and the reasoning. It further acknowledges that this information is excluded from Creatrust Luxembourg’s professional secrecy obligations.
The Promoter undertakes to indemnify and hold harmless Creatrust Luxembourg against all expenses and time spent that Creatrust Luxembourg incurs following the termination of this Fiduciary Director Agreement and the information of such termination to third party.
of six months of professional fees from the date of termination.
During the period of notice immediately prior to termination (or in the event of liquidation of the Company), the professional fees remain due to Creatrust Luxembourg until no further act nor Service is required by Creatrust Luxembourg on behalf of the Company or the Participating Parties.
mail, correspondence and other documents of the Company to Creatrust Luxembourg. More generally, the Promoter undertakes to keep Creatrust Luxembourg strictly informed, in writing at least once per calendar quarter, of the progress of its activities, of its results, of the monitoring of its business, of lawsuits, of regulatory issues, of its situation and of its potential projects. The Promoter is formally prohibited from binding and/or causing the Company to be bound in any transaction without having informed Creatrust Luxembourg in writing in advance. Prior to each bank transfer or financial transaction, the Promoter undertakes to forward to Creatrust Luxembourg a consistent and complete set of data and evidence to substantiate the transaction, the source of funds and its economic justification.
The Promoter undertake not to do anything that may cause third parties to believe that the Fiduciary Director(s) has/have managerial power broader than what is set forth in the Company’s bylaws or, more generally, not to do anything that would cause any third party to believe that Creatrust Luxembourg or the Director has a relationship with the Company other than the one defined in this Fiduciary Director Agreement.
Director(s) and Creatrust Luxembourg related to the performance of its/their mandate(s) or of their appointment as a member of the Board of Directors.
Any action taken by the Fiduciary Director is deemed to have been ordered by the Promoter to Creatrust Luxembourg in writing, by e-mail, fax or telephone. The Promoter alone bears the cost of errors that may result from using these means of communication with no possible recourse against Creatrust Luxembourg or the Fiduciary Director(s). The Promoter accepts the conditions of use of the “Intradomus” ®, Creatrust Luxembourg Internet member space.
Creatrust Luxembourg concerning this Fiduciary Director Agreement (the “Claims”) must be brought within three (3) months directly following the fact/event(s) that brought about the Claims.
In case of termination of the Fiduciary Director Agreement, the Claims must be brought against Creatrust Luxembourg within one (1) month following the date of termination or the date of the dismissal/resignation of the Fiduciary Director with the Luxembourg Business Register.
and addressed to the registered office of Creatrust Luxembourg by registered post within the above-mentioned deadlines. No Claims will be accepted after such timeframes.
Whatever physical, financial or reputational damage Creatrust Luxembourg may have caused or is alleged to have caused to the Participating Parties under this Fiduciary Director Agreement, any claim/indemnification shall be strictly limited to
In all cases, the limit of the financial liability payable by Creatrust Luxembourg in relation to all Claims in aggregate is contractually set at a maximum of EUR 5,000 (five thousand euros).
be translated into French or into English to enable Creatrust Luxembourg to performed its assignment.
The Promoter shall be fully responsible for verifying the legality of all Director Instructions to be executed and verifying their implications on the Company, the Shareholders, Beneficial Owners and Directors.
The Promoter should asks Creatrust Luxembourg in writing to obtain prior advice, explanations, confirmations and implications.
In addition to the Annual Fees agreed, Creatrust Luxembourg shall invoice all the time taken to:
result from this Fiduciary Director Agreement. All legal, regulatory or tax advisory in relation to the business or documents of the Company must be requested in writing by the Promoter or the Company.
Creatrust Luxembourg shall not be held responsible for the elements presented by the Promoter or the Company nor Director Instructions. Creatrust Luxembourg is not responsible to analyse the legal, regulatory and tax implications of the documents produced by the Promoter, the Company, or the other Participating Parties. The Promoter alone is required to obtain a legal opinion and feasibility of the Director Instructions. The fact that Creatrust Luxembourg has book an operation in the accounting of the Company or the Fiduciary has signed a document after receiving a Director Instruction
does not mean that Creatrust Luxembourg has analysed the content of such Director Instruction.
having sent any Director Instruction to Creatrust Luxembourg to be executed.
p.m. to 5:00 p.m., except for public holidays and “bank holidays” (either by law or by custom) in Luxembourg.
Each year, Creatrust Luxembourg closes its offices at least from 1 through 15 August and from 21 December through 7 January. This is without prejudice to other closed days that are unilaterally set by Company, without any prior negotiation or prior notice, taking into account the workload, extension of time off, taking into account public holidays or other adjustments to the working hours of Creatrust Luxembourg or its employee(s). The Company is fully responsible for taking all necessary measures well in advance to avoid possible problems, delays and annoyances associated with these closed days.
member space available to the Company) in order to be accepted by Creatrust Luxembourg:
a - the requests sent by post are to be sent to Creatrust Luxembourg by registered post to Creatrust Luxembourg’s registered office and the Promoter should keep the proof of receipt of the registered post.
b- the requests sent by fax are to be sent only to +352 277 299 11 and the Promoter should keep the proof of receipt of the fax.
c - the requests sent by e-mail (info@Creatrust Luxembourg.com) or Intradomus ® (via online the message exchange system) to facilitate the work of each party, but the Company must absolutely either:
received.
The Promoter shall retain the proof of receipt of any communications by Creatrust Luxembourg.
Creatrust Luxembourg reserves a minimum response time of 5 working days to acknowledge receipt of any communications, as long as the situation does not require more time or unless this period is extended due to office closure.
The Promoter shall take this response time into account to avoid any adverse impact on the Company’s business.
any of the Participating Parties, Creatrust Luxembourg will contact the Promoter:
within 5 working days (the “Response Time”) in a complete, accurate, and appropriate manner, and without reserving or waiting to provide information to Creatrust Luxembourg.
be sent or the communication received from Creatrust Luxembourg.
Creatrust Luxembourg is never responsible for damages that may result from the quality of the information, poor transmission or communication delays from the Participating Parties.
Luxembourg may need to delay the performance of the Services on this matter depending on its general workload at the time.
Creatrust Luxembourg may not be held responsible for this delay which may sometimes stretch to a longer time than expected by the Promoter.
The Promoter shall take all measures necessary in order to ensure at least once a week that no request, question, message or other notification are pending.
The Promoter is responsible for proving that it follows up on its own measures and discharges Creatrust Luxembourg from issuing reminders of its requests.
After having fully answered Creatrust Luxembourg’s queries and providing that Creatrust Luxembourg is willing to work towards meeting a certain deadline, Creatrust Luxembourg will invoice the Company for services performed in this context as Urgent Services and thus will add a surcharge of 50% of the pre-set professional fees.
The Promoter shall bear all responsibility and penalties which may be incurred from any missed deadline caused by its delay to responding to Creatrust Luxembourg’s queries.
person that it designates to replace it. The simple notification by registered letter to one of the Participating Parties shall constitute a transfer of those rights and duties. The Promoter undertakes to continue to perform this Fiduciary Director Agreement according to the same terms with the person to which this Fiduciary Director Agreement has been assigned in replacement of Creatrust Luxembourg. Creatrust Luxembourg shall not be held responsible for the transferee’s duties after the notification by registered letter.
so that Creatrust Luxembourg can approve them before they are carried out.
Creatrust Luxembourg reserves the right to veto any action so proposed by the Promoter while the Fiduciary Director remains member of the Board of Directors or as long as Creatrust Luxembourg could be liable by a actions caused by these persons. The Promoter shall cause this provision to be respected in Creatrust Luxembourg’ interest.
to time. The Promoter is also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt with in this Fiduciary Director Agreement or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Fiduciary Director Agreement and/or the General Terms and Conditions shall apply.
If one or more clauses of this Fiduciary Director Agreement are ruled invalid, that invalidity, illegality or inapplicability shall not affect the validity of the other clauses.
shall be validly served at Creatrust Luxembourg’s registered office
If the registered office of the Company has been denunciated by Creatrust Luxembourg, such notices shall be validly served on any one of the Participating Parties at any known address of any one of the Participating Parties. If such address is unknown to Creatrust Luxembourg, any notice is validly served at the Company’s registered office.
jurisdiction in case of dispute - unless Creatrust Luxembourg decides to act against the Company or one the Participating Parties in the jurisdiction of their known address, residence or before any other competent Court
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
of money in transit belonging either to the Promoter, to one of the Participating Parties or, to the Company which are brought by them in connection with the incorporation, the management or the administration of the Company.
fiduciary basis and under the following conditions: Any contribution of funds/money/securities (the “funds”) may be made only with the prior written consent of Creatrust Luxembourg Sàrl.
as described by the AML Legislation. Creatrust Luxembourg Sàrl may refuse the contribution of funds, reject incoming transfer of funds or to carry out any instruction of payment at its own discretion and without having to justify it.
the funds deposited on the Third-Party Account regardless of how the funds are managed / invested by Creatrust Luxembourg. The costs, the fees for keeping the Third-Party Account, the time spent to receive, make, monitor the transfers and the bank fees incurred are at the charge of the Company.
Company (by fax or by letter) together with all the necessary documentation to justify the transaction, the plan or the reason of such transfer.
The Promoter and the Company understand that a delay of 7 days is necessary to Creatrust Luxembourg to analyse if all of these conditions and documentation are satisfactory in order to execute the instruction of transfer.
Creatrust Luxembourg Sàrl will transfer them back to the original depositor within 7 business days of receipt of its written instruction, deducting any sums owed to Creatrust Luxembourg Sàrl, to the tax authorities, to third- party creditors of the Company (fees, indemnity, expenses, disbursements, etc.).
justification. The Company and the Promoter are aware and acknowledge that they are third parties vis-à-vis the aforementioned Third-Party Account and are thus prohibited from any actions against it for any reason. Any action brought by them shall be inadmissible and void.
of holding these funds on behalf of the Company or the Promoter and, in particular, in terms of currency risk/conversion, expenses and risks associated with holding them, exchange risks, operational risk, compliance risks, risks of failure of the banks holding the funds, the financial products in which they are kept or invested by Creatrust Luxembourg, etc.
recourse on the funds shall be limited in any case to the sums previously deposited in the Third-Party Account on a fiduciary basis. In case of default of the bank holding the funds, the recourse of the Company against Creatrust Luxembourg will be limited to a pro rata between the amount of the balance of the funds in the Third-Party Account due to the Company before the default multiplied by a ratio being the total of funds finally recovered from the bank divided by the total of the funds originally deposited by Creatrust Luxembourg in the Third Party Account just before the default of the bank. No recourse can be exercised before Creatrust Luxembourg has exercised all its rights against the bank holding the funds.
parties in the future in order to cover the Company’s commitments.
applicable to the creation, holding and execution of instruction in relation with the Third-Party Account.
Only the Courts of Luxembourg city have jurisdiction in case of dispute - unless Creatrust Luxembourg decides to act against the Company or one the Participating Parties in the jurisdiction of their known address, residence or before any other competent Court.
The Participating Parties acknowledge and agree to be bound by all the terms of the Agreements entered into by them and Creatrust Luxembourg and the following common terms which are deemed to be incorporated into each of these Agreements.
They also acknowledge and agree to be bound by the General Terms and Conditions as applicable or varied from time to time.
Any fees, time and expenses incurred by Creatrust Luxembourg prior to entering into the Agreements to assess or analyse the position of the Participating Parties are also to be borne by any of the Participating Parties and invoiced by Creatrust Luxembourg to them (also at the discretion of Creatrust Luxembourg). The Participating Parties shall remain jointly and severally liable for all sums owed to Creatrust Luxembourg until all invoices, costs and disbursements have been settled in full to Creatrust Luxembourg. Any Participating Parties who retire or are no longer involved with the Company must obtain a written release from their liabilities from Creatrust Luxembourg. The simple fact of resigning or transferring one’s rights in the Company shall not constitute a release of such liabilities.
The Fees do not include Value Added Tax.
Invoices shall be payable upon receipt by the person to whom they are addressed. All expenses paid by Creatrust Luxembourg on behalf of the Company will be invoiced as a disbursement plus the time incurred by Creatrust Luxembourg in dealing with such related matters including but not limited to auditor’s fees, attorney’s fees, postage, translation, courier, stamp, taxes, registration fees and other applicable fees and charges related to the business of the Company.. In case of non-payment within 7 days of the date of the invoice, the Services will be automatically discontinued without notice and with no liability for Creatrust Luxembourg.
Creatrust Luxembourg may retain any document and belongings of any of the Participating Parties until full payment of all the invoices issued by Creatrust Luxembourg and until the resolution of any disputes between Creatrust Luxembourg and/or the Participating Parties and/or third parties in relation to the business of the Company. Creatrust Luxembourg may amend or vary the Fee Schedule and the list of Services included therein and General Terms and Conditions without notice. These amendments shall apply between the Parties as of the date of their filing by Creatrust Luxembourg at the Administration de l‘Enregistrement. The Participating Parties acknowledge that Creatrust Luxembourg may sometimes receive fees, emoluments, fixed, proportional or variable fees, or compensation payable by third parties and earned in connection with the relationships between the Company and these third parties. Such amounts belong to Creatrust Luxembourg entirely.
The Company shall take all measures needed to extend its legal, contractual, tax obligations and shall assume all responsibility and liability resulting of such extensions.
Any funds withdrawal request from Participating Parties regarding any of the accounts must be made seven days prior. Creatrust Luxembourg shall not be responsible for any late transfers nor handling, for which the Client assumes sole responsibility.
The Participating Parties shall stay abreast of and be bound by any changes to the Fee Schedule which may be amended by Creatrust Luxembourg and the indexation of the Annual Fees of 3 percent minimum at least once a year. The Participating Parties may not object to any such changes.
In the event of termination of any of the Agreements or appointment of Creatrust Luxembourg, the Participating Parties shall owe Creatrust Luxembourg a minimum of six months of Annual Fees applicable to the terminated Agreement.
During the period of notice immediately prior to termination (or in the event of liquidation of the Company), the professional fees remain due to Creatrust Luxembourg until no further act nor Service is required by Creatrust Luxembourg on behalf of the Company or the Participating Parties.
6. Even if the Annual Fees have been apportioned or billed monthly or quarterly, they remain due in full for the fiscal year to which they relate, irrespective of the date of termination of the Agreements.
7. In the event of termination of any of the Agreements, whether by the Participating Parties or by Creatrust Luxembourg, the Participating Parties shall owe Creatrust Luxembourg an additional fixed fee of two thousand euros (EUR 2,000) (as amended in the Fee Schedule) for archiving and closure of the file. 8. Prior to the date of termination of the Agreements, the Participating Parties shall immediately deliver to the Creatrust Luxembourg any documents, papers, correspondence, notes, draft or any similar documents deemed belonging or provided by Creatrust Luxembourg, irrespective if in writing or stored electronically, disclose any passwords and return any keys to Creatrust Luxembourg and any asset owned or possessed by Creatrust Luxembourg. If any such information or assets were in the possession of the Participating Parties, they shall not use them from the date of termination of the Agreements.
9. These items shall remain the intellectual property of Creatrust Luxembourg and the Participating Parties shall not use them in any form whatsoever
Any receivable of Creatrust Luxembourg vis-à-vis the Participating Parties may be assigned or securitised according to the legal provisions in force in the Grand Duchy of Luxembourg.
The Participating Parties in such circumstances:
If the Participating Parties requests advice, opinions or orders services that fall outside of the scope of a Letter of Engagement, Creatrust Luxembourg will invoice the Company or the Promoter or the Director concerned for the fees and expenses associated with the services performed in this connection by Creatrust Luxembourg. The General Terms and Conditions shall apply in full to these services. 12. An instruction received by Creatrust Luxembourg to create or manage a company shall never imply that Creatrust Luxembourg warrants its viability, legality, feasibility, or perpetuity in keeping with changes in law or custom. The Participating Parties shall be solely responsible for having their own independent expert or counsel advise on the situation for which Creatrust Luxembourg is being retained.
Exchanges, faxes, e-mails, conversations or meetings held between Creatrust Luxembourg and any of the Participating Parties shall have no validity unless the matters is:
Creatrust Luxembourg shall have no liability for such independent advice and is not required to study the implications that creating and managing the Company could have on the assets of the Participating Parties. Any such independent advice that could affect or impact upon the creation or management of the Company must be provided beforehand to Creatrust Luxembourg. 14. The Participating Parties shall bear sole responsibility and expenses of reviewing such independent advice and undertake to take care of any necessary fiscal or legal documents or obligations related to these assets, activities or interests out side of the Grand Duchy of Luxembourg.
If the Participating Parties retains Creatrust Luxembourg to carry out any tasks which is not directly related to the Chartered Accountancy profession as described by Luxembourg Law, the Participating Parties release Creatrust Luxembourg from any liability and assume responsibility for any damage caused to any of the Participating Parties and to third parties in connection with such tasks.
The Promoter shall be responsible for informing all the Participating Parties about the Company’s affairs. The Participating Parties shall therefore be deemed to have knowledge of the Company’s affairs at all times and Creatrust Luxembourg shall have no reporting obligation to them.
Creatrust Luxembourg may not be held liable for problems associated with the use of this Internet Site, errors of transcription, judgment, reading, disruption of the Internet, viruses, other software programs or any instances of piracy or hacking. The same applies for all the information and electronic systems used or put in place by Creatrust Luxembourg.
Creatrust Luxembourg shall have no obligation to transcribe all laws and regulations to this Internet site.
The Internet Site(s) shall remain subject to the General Terms and Conditions set forth on the disclaimer page on the site www.Creatrust Luxembourg.com.
25. The Participating Parties acknowledge that Creatrust Luxembourg will act either upon request of the Company’s Board of Directors or of the Promoter – but under their full responsibility. The Beneficial Owners must inform Creatrust Luxem bourg of their decision to change the Company’s Promoter; this change shall not take effect until the signing of a New Account Application
26. In signing the Agreement(s), the Participating Parties authorise the Promoter to sign any document on their behalf or make any decision necessary for the management of the Company or the management of their rights in the Company.
Any action taken by Creatrust Luxembourg is deemed to have been ordered by the Participating Parties to Creatrust Luxembourg in writing, by e-mail, by fax or by telephone. The Participating Parties bear the cost of errors that may result from using these means of communication with no possible recourse against Creatrust Luxembourg. The Participating Parties accept the conditions of use of the “Intradomus” ®, Creatrust Luxembourg Internet member space. 28. Creatrust Luxembourg shall not be required to proceed with an extensive check of the authorised signatures and shall not be liable for the consequences of forgeries or abuses that it did not detect despite its verifications.
If the Promoter or the Company require Creatrust Luxembourg to notify third parties (outside of the relationship between Creatrust Luxembourg and the Company) about information, presentations or other documents drafted, prepared or collected by Creatrust Luxembourg or by the Company, Creatrust Luxembourg may never be held liable for the content of what is transmitted (by any means, e.g. electronic, a specific information system, an Internet site or on paper) or for the use made thereof by this (these) third party(ies). The Promoter and the Company shall indemnify Creatrust Luxembourg for any damage suffered or any action Creatrust Luxembourg has had to undergo in this situation. The Company shall be solely responsible for these notices to third parties.
Creatrust Luxembourg may accept instructions from the Promoter, one member of the Board of Director(s), or any other Party, shadow director or any other persons acting as such and authorised to do so by the Promoter or the Board of Director(s) as indicated in the New Account Application Form (the “External Advisor”). Creatrust Luxembourg may also accept instructions from any third parties as notified by the Promoter or by a Director of the Company as being in charge or appointed for the performance of a specific or ongoing matters related to the Company. External Advisors also include:
31. If the Promoter is referred to Creatrust Luxembourg by an External Advisor, an expert, an attorney, an accountant, a legal counsel, a service provider specialised in finance, tax, legal or accounting or by any intermediary, the Promoter will confirm to Creatrust Luxembourg everything that was indicated by such intermediary to Creatrust Luxembourg in the New Account Application Form. Such intermediary shall be deemed to have analysed the legal and tax implications for the Participating Parties and to have taken all measures to provide complete, correct and appropriate information to the Participating Parties.
32. The Promoter shall send Creatrust Luxembourg the information, notes, explanations, and presentations on legal and tax implications prepared by the intermediary. Creatrust Luxembourg shall not be held liable for any inaccuracy of the Law or bad faith or bad judgment of the Promoter or the intermediary related to such information provided by the intermediary.
33. Any instructions given to Creatrust Luxembourg by one of these External Advisors shall be deemed to have been agreed by the Participating Parties based on their own independent expert or counsel advice.
34. The Promoter must inform Creatrust Luxembourg before filing the New Account Application Form if it does not wish in structions to be provided to Creatrust Luxembourg by one of these External Advisors.
or document onto the “Intradomus” extranet site for the attention of the Company or its Board of Directors. This shall be deemed to have been read by the user upon logging into the “Intradomus” extranet site.
Prior to each bank transfer or financial transaction, the Company or its representatives undertake to forward to Creatrust Luxembourg a consistent and complete set of data and evidence to document the transaction, the source of funds and to provide an economic justification. The Participating Parties shall be prohibited from engaging and/or agreeing to engage the Company in any transaction without having informed Creatrust Luxembourg about it beforehand in writing.
The Participating Parties authorise Creatrust Luxembourg to disclose any information about the Company or its related parties, which is in the public domain or which any informed person among the public may gather. Any information not covered by Creatrust Luxembourg’s professional secrecy obligations shall be deemed to belong to the public domain. Creatrust Luxembourg or the Fiduciary Directors may use or exchange any information in possession of Creatrust Luxembourg relating to any of the Participating Parties with:
In such a case, Creatrust Luxembourg shall keep all or part of the Participating Parties’ receivables, documents, proper ties, assets, current accounts, Fiduciary Deposit or cash in bank accounts as long as the opposition is not resolved.
Creatrust Luxembourg may not be held liable by the Participating Parties for the consequences deriving from the precautionary measures that Creatrust Luxembourg takes in case of such dispute.
48. The Participating Parties are aware that Creatrust Luxembourg or its employees/officers have recourse to communication means including but not limited to landline or mobile phones and computer networks external or internal, private or public,that are likely to be intercepted, read and stored by third parties, enforcement authorities and institutions located in the Grand-Duchy of Luxembourg or in a third country.
49. Creatrust Luxembourg reserves the right at any time to return the Participating Parties’ documents to their last known address. This shipment will be made at their expense, risk and responsibility. 50. From the time that the Participating Parties are no longer bound by an Agreement with Creatrust Luxembourg, they shall have one month to inform the latter of the place where the documents must be delivered or stored. The Participating Parties shall pay for the time and cost for preparation of such delivery or storage.
After this period, Creatrust Luxembourg may destroy these documents if they have not been claimed by the Company, its Directors or its beneficiaries, who shall then assume responsibility for this destruction.
51. Notwithstanding the foregoing, the Participating Parties authorise Creatrust Luxembourg at any time to destroy any document that has been scanned in accordance with the provisions of the Law or established practices in the Grand Duchy of Luxembourg.
In case of termination of the business relationship between Creatrust Luxembourg and the Participating Parties, for any reason, the client’s documents and files will be sent to it at its expense if it has paid all sums owed to Creatrust Luxembourg or to its subcontractors.
DISSOLVE THE COMPANY GIVEN TO Creatrust Luxembourg BY THE
Creatrust Luxembourg shall have the broadest powers to change the Shareholders, Directors and Auditor provided to the Company or the Beneficiaries. The signing of this agreement shall entail an irrevocable mandate to do so as long as the Company has a registered office at Creatrust Luxembourg or Creatrust Luxembourg is involved in the management of the Company’s affairs (including the receipt of mail for the previously mentioned Company). In the event of suspected fraud, breach or non-observance of any of the clauses of the Agreements or late or non-payment of debts by the Company (including the fees and other sums owed to Creatrust Luxembourg, Creatrust Luxembourg is authorised and hereby appointed – irrevocably and without need for advance notice –:
Director AND/OR
existing one AND/OR
address or to another known operating office of the Company AND/OR
jointly and severally. (together the “Actions”) Creatrust Luxembourg may carry out one or all of the above Actions at its own discretion, in the order that it sees fit, and without liability.
55. In these cases, the Participating Parties are aware that their identities and addresses will be revealed to any third parties including a Notary appointed by Creatrust Luxembourg to carry out such Actions. The Participating Parties hereby appoint Creatrust Luxembourg or any of its employee to sign any documents necessary to enact one of these Actions
This special power of attorney in relation to the Actions remains valid and is irrevocable until all sums, fees, considerations, damages, indemnities, expenses, rights and other amounts owed to Creatrust Luxembourg have been paid in full and no other sum is expected to be potentially owed by the Participating Parties to Creatrust Luxembourg in the future.
Company to the entitled parties and/or may also withhold all or part of the Company’s assets until full payment of all the sums owed or may become owed to Creatrust Luxembourg in the future. 57. Creatrust Luxembourg shall not be held liable for operations, actions or instructions it carried out on order of one of the Participating Parties or their agent following the death of one of the Participating Parties, unless Creatrust Luxembourg was informed of the death in writing and received an explicit instruction of freezing / transfer of the assets by the relevant authorities.
In case of the death of one of the Participating Parties, the relationship between Creatrust Luxembourg and the heirs will not necessarily be automatically continued by Creatrust Luxembourg.
58. Creatrust Luxembourg shall not be held liable for operations, actions or instructions it carried out on order of one of the Directors whom the Promoter no longer wishes to be appointed at the Board of Director. Such request of dismissal of the Director from the Promoter should be expressed in writing to Creatrust Luxembourg.
61. In case of a claim against Creatrust Luxembourg in relation with the Agreement, any of the Participating Parties shall pay to Creatrust Luxembourg for the total amount claimed from Creatrust Luxembourg (or the Fiduciary Director(s)), irrespective of whether such claim is successful.
In case it is not successful Creatrust Luxembourg will return the total amount to the Participating Parties.
62. The Participating Parties are not allowed to change or amend the documents prepared by Creatrust Luxembourg without informing in writing Creatrust Luxembourg prior to this changes and the exact description of the modifications which are proposed. If Creatrust Luxembourg does not agree with such changes the Participating Parties are required not to enact these changes. No changes can be made by an independent legal adviser of the Participating Parties without the agreement of Creatrust Luxembourg. Their costs and time of revision shall never be at the charge of Luxembourg nor be deducted of the fees due to Creatrust Luxembourg under the Letter of Engagement or the Fee Schedule.
63. If the Participating Parties provide information to amend or complete a documents prepared by Creatrust Luxembourg they are responsible for the accuracy of such information and Creatrust Luxembourg is not liable to analyse or ensure of its correctness, conformity or legality. 64. The Participating Parties must inform Creatrust Luxembourg immediately, and in any event within 30 days, of errors and/or omissions that may be in the documents, account statements, transactions, reports, other correspondence or realisation of a deed or engagement, which are delivered or provided by Creatrust Luxembourg or the Fiduciary Director(s). 65. No claim may be made after such 30 days period. The relevant documents shall be deemed accurate and approved by the Promoter or the Company.
Damages and costs connected with a belated complaint shall be borne by the Participating Parties.
66. All claims or actions (including but not limited to damage, remedy, liability, or any other litigation or dispute) against Creatrust Luxembourg concerning the Agreement (the “Claims”) must be brought within three (3) months directly following the fact/event(s) that brought about the Claims.
In case of termination of any of the Agreements, the Claims must be brought against Creatrust Luxembourg within one (1) month following the date of termination or the date of any dismissal/resignation of the Fiduciary Director with the Luxembourg Business Register or the date of denunciation of the registered office of the Company at the Luxembourg Business Register. 67. Creatrust Luxembourg shall not accept Claims that are not submitted in writing for the attention of Creatrust Luxembourg and addressed to the registered office of Creatrust Luxembourg by registered post within the above-mentioned deadlines. No Claims will be accepted after such timeframes.
Whatever physical, financial or reputational damage Creatrust Luxembourg may have caused or is alleged to have caused to the Participating Parties or third parties under any of the Agreements, any claim/indemnification shall be strictly limited to:
68. Any indemnity payable by Creatrust Luxembourg shall be limited to the direct effects of the damage and shall not extend to indirect effects of any nature. In particular, Creatrust Luxembourg shall not be required to indemnify lost opportunities to make a profit or avoid a loss.
69. Furthermore, Creatrust Luxembourg shall be liable only for its gross negligence and fraud in carrying out its assignment. Creatrust Luxembourg shall not be liable for damage caused to any of the Participating Parties by an act of God, force majeure, theft, war, terrorism, misappropriation or other similar events.
70. More specifically, Creatrust Luxembourg may not be held liable for the consequences of facts or circumstances outside its control having the effect of disrupting, disorganising, interrupting in part or in whole the activities of the Company or the Services made available to the Participating Parties, such as, by way of non- exhaustive example, Creatrust failures, dysfunctions, or disturbances, regardless of origin, nature or location, or communications, listing, internet, notification or delivery systems.
71. Creatrust Luxembourg shall not be liable for carelessness, negligence or acts in general by third parties, including those with whom the Participating Parties or Creatrust Luxembourg deals in carrying out their tasks.
72. Likewise, Creatrust Luxembourg may not be held liable for the consequences of legislative, regulatory or other measures or changes of any nature or origin taken by any regional, local or supranational authority/legislations.
73. Participating Parties may only claim against Creatrust Luxembourg not any of its directors, employees, associates, personnel, consultants, subcontractors or persons or companies related to Creatrust Luxembourg. Any actions brought against such persons are void.
74. When, in its capacity as service provider, advisor or intermediary of the Company on any basis, Creatrust Luxembourg chooses or appoint a correspondent or adviser or service providers in the Grand Duchy of Luxembourg or abroad, its liability is limited to the choice thereof and strictly to conveying orders or instructions. Except for gross negligence or fraud on its part in the choices or the conveyance that Creatrust Luxembourg has made, Creatrust Luxembourg shall not be liable to the Company for the misconduct of the correspondent or adviser or service providers
75. Notwithstanding the timeframe expressed above for making a claim, any request for additional information, copies of documents or any complaints concerning the performance of the Agreements must be made 15 Days before the (extra-)Ordinary General Shareholders Meeting ending the financial year of the Company.
The signing or approval of the balance sheet or a mandate of publication of the accounts by the Promoter or one of the Participating Parties shall constitute acceptance of such documents by the Participating Parties and fully releases Creatrust Luxembourg from all and any of its responsibilities and potential claims relating to such documents and actions/Services undertaken by Creatrust Luxembourg and the Fiduciary Director until the date of the (extra-) Ordinary General Shareholders Meeting ending the financial year of the Company.
The Company and the Promoter shall send Creatrust Luxembourg in the original all the documents regarding the Company’s affairs as of the date of their receipt or their issuance (invoices, letters, notifications, correspondence, contracts, etc.). The Company and the Promoter shall bear the responsibility for the receipt of all these documents by Creatrust Luxembourg. Creatrust Luxembourg must be in possession of any document needed to file the interim VAT return at least four weeks before the due date. Any document needed to prepare the annual balance sheet and tax and VAT returns must reach Creatrust Luxembourg eight days after the end of the financial year. 76. The receipt of documents by Creatrust Luxembourg does not commit Creatrust Luxembourg to analyse their nature, wording or the various impacts that they may have on the position of the Participating Parties. Any request for tax or legal advice in connection with the documents received must be made in writing to Creatrust Luxembourg by the Company.
76. If the Promoter or the Director send Creatrust Luxembourg information, statements, documents or other documentation to be used by Creatrust Luxembourg to carry out a study, a work, a calculation or any other Services, Creatrust Luxembourg is released from verifying the content and quality of the information and may not be held liable for errors deriving from using it. The Participating Parties shall hold Creatrust Luxembourg and its employees harmless against any damage that would be incumbent or on third parties in this connection.
76. Although the fees may be agreed between Parties on the basis of an Annual Fee, the Services do not include the continuous monitoring of the Company’s affairs by Creatrust Luxembourg.
This remains the responsibility of the Participating Parties. The Promoter authorises Creatrust Luxembourg to use all the information contained in the New Account Application and any other useful information for purposes of maintaining a bank relation and conveying information between Creatrust Luxembourg, the Participating Parties and the Auditor.
authority for any reason or purpose whatsoever.
The Participating Parties shall keep strictly confidential any information, picture, photography, letters, conversations, performance, names or details of employees, associated persons, advices or any other information to which they had access during the relation with Creatrust Luxembourg and will not publish any of these on social network or otherwise publicly.
If one or more clauses of this Fiduciary Director Agreement are ruled invalid, that invalidity, illegality or inapplicability shall not affect the validity of the other clauses.
84. The Participating Parties declares that they have read and agreed with the General Terms and Conditions, as may be amended from time to time. The Participating Parties are also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt with in the Agreements or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Agreements and/or the General Terms and Conditions shall apply.
86. In case of a dispute involving Creatrust Luxembourg or the Directors made available by Creatrust Luxembourg, the costs, penalties, damages, payment orders and the fees for the time spent by Creatrust Luxembourg or its Counsel to organise the conduct and defense of the dispute shall be borne entirely by the Participating Parties, regardless of the cause or origin of the dispute. In this case, any of the Participating Parties shall be required to provide for security and provision any amount due into the account indicated by Creatrust Luxembourg equivalent to the amount claimed. This sum will not bear interest and shall be kept until the dispute is finally ended.
The following General Terms & Conditions apply to all the Services provided by Creatrust Luxembourg and, more specifically to:
The Auditor having accepted this appointment the assignment consists of auditing the company accounts and balance sheets and making a report within five months of the end of the financial year to the General Shareholders Meeting of the Company, informing it of suggestions or comments pursuant to Art. 62 of the Law of 1 August 1915.
It is agreed as follows:
undertake to provide the Auditor with all the information and documents intended to allow it to perform the mandate entrusted to it.
All purchases, sales, cash, bank statement and miscellaneous transaction ledgers and the centralisations of these;
responsible to evidence that the Auditor received and understood the transmission properly.
Preparation of accounting, corporate or tax documents is the sole ultimate responsibility of the Company, which is responsible for verifying their consistency and their truthfulness and which remains solely liable for their truthfulness.
established with a third party that provides services pursuant to the Law of 31 May 1999, in keeping with the fees in effect for this type of assignment, of which rate the Company declares that it is aware. Fees for services covered by the fixed rate fee will be determined between the services included or excluded in the fixed rate fee.
Otherwise, the general conditions and effective rates of the Auditor shall apply.
against any financial charges and implications from the performance of its services, in particular if the Company does not send the Auditor all the elements and information enabling it to ascertain the Company’s assets/liabilities.
Meeting.
Auditor.
The Auditor may resign at any time with immediate effect and without explanation. It is appointed to register publicly its appointment/resignation at the Company’s expense.
terminated this engagement.
Regardless of the material or financial loss or harm to reputation caused by the Auditor to the Company in connection with this engagement, no indemnity may be accepted for an amount greater than two times the fees received on an annual basis.
The signatory hereof assumes liability and releases the Auditor of any error or mistake that may be committed by the Auditor in the event that the provisions of this letter of engagement have not been observed by the Company or its Board of Directors.
The Company declares that it has agreed that the Ordre des Experts Comptables Terms and Conditions attached shall apply by default to the performance of this engagement.
If one or more clauses of this engagement should be declared void, this nullity, illegality or inapplicability shall not affect the effectiveness of the other clauses. In the event of a dispute, the Company will serve notice at Creatrust Luxembourg registered office unless the Auditor decides to serve it at another Company’s known address. The Courts of Luxembourg shall have sole jurisdiction in case of a dispute unless the Auditor decides to proceed against the Company, its Directors, Beneficial Owners or Shareholders at the place of their address for service, their residence or before any other competent Court. The laws of Luxembourg are applicable.
The following Terms & Conditions apply to the execution of the statutory audit engagement:
The Expert-Comptable is subject to:
professional confidentiality: Article 458 of the Criminal Code applies both to Experts- Comptables and any persons working for them. Experts-Comptables are obliged to reply to and cooperate to the fullest extent possible with any relevant competent authority in respect of any lawful request this authority may address to them in the performance of its professional duties. Experts-Comptables must, on their own initiative, inform the “Cellule de Renseignement Financier du Parquet aupres du Tribunal d’arrondissement de Luxembourg” of any fact that might be regarded as evidence of money laundering or the financing of terrorism, in the cases stipulated by law. In such case, Experts-Comptables and their employees may not inform the relevant Client or any third parties that such information has been disclosed to the relevant competent authorities or that an investigation is under way.
The Client shall refrain from doing anything that may affect the independence of the Expert-Comptable or his employees. This provision applies especially to offers made to employees of the Expert-Comptable either to carry out assignments on their own or to become employees of the Client.
The Client also undertakes to:
effect whatsoever on the performance of his assignment or the financial situation of the Client;
parties without the prior written consent of the Expert- Comptable unless the assignment implies per se an authorisation to do so.
The Expert-Comptable shall receive from the Client professional fees the amount of which is agreed freely between the Parties.
No further remuneration (whether direct or indirect) is due. The Expert-Comptable shall receive a refund of any travel expenses and disbursements he may incur.
The Expert-Comptable may request advance billings from the Client from time to time.
If the fees of the Expert-Comptable are not paid within the deadline indicated in the relevant invoice, the Expert-Comptable may:
Unless agreed otherwise, fees must be paid within 8 days from the receipt of the invoice. Invoices are deemed to have been received on the second working day following their issue date. If the fees are not paid within the deadline, the outstanding amounts will trigger, without any need for formal legal notice, interest in accordance with the Law of 18 April 2004 relating to payment terms and late payment interest, as amended. In any case, any failure to pay the fees of the Expert-Comptable shall entitle the Expert-Comptable to exercise a right of retention on all the files or documents submitted to him by the Client. The Expert-Comptable may also claim compensation for recovery costs in accordance with the legal provisions in force.
The Client acknowledges that it has familiarized itself with the General Terms and Conditions set out above and expressly agrees to them in their entirety and unconditionally.
These General Terms & Conditions shall prevail over any previous conditions which are replaced mutatis mutandis in the Agreements and any previous specific or general terms and conditions as agreed between the Parties.
The Promoter and the Company expressly declares that they have received from Creatrust Luxembourg a copy of the latest version of the General Terms and Conditions, which have been filed with the Administration de l’Enregistrement et des Domaines (the “General Terms and Conditions”) before the filing of the New Account Application Form and the confirmation of any Creatrust Luxembourg’s assignment(s).
The Promoter declares that it has asked all questions regarding the application of the General Terms and Conditions and has received all necessary clarifications.
The Promoter and the Company declare that they have no more questions, understand and agree on their content and especially the special power of attorney given to Creatrust Luxembourg to appoint directors/shareholders, close the Company, transfer or to dissolve the Company given to Creatrust Luxembourg by the Participating Parties under the Common Terms incorporated into the Domiciliation Agreement and/or the Fiduciary Nominee Agreement and/or the
Central Administration Services Agreement and/or the Fiduciary Director Agreement.
Each of the Participating Parties undertakes to keep the other Participating Parties informed of any changes to the General Terms and Conditions at least once a month. Creatrust Luxembourg shall be notified immediately in writing by registered mail of any objection to changes by any of the Participating Parties.
Creatrust Luxembourg may change or amend the General Terms and Conditions including the Fee Schedule once a month. The new version of the General Terms and Conditions will be applicable between the all the Participating Parties as soon as
(i) they have been registered by Creatrust Luxembourg with the Adminstration de l’Enregistrement et des Domaines and (ii) one of the Participating Parties has been notified.
A Participating Party is deemed duly notified by Creatrust Luxembourg once the new version has been either (i) posted on the Internet Site, or (ii) uploaded on Intradomus®, or (iii) sent by email or post to one of the Participating Parties, or (iv) one of the Participating Parties received, discussed or negotiated such new version, or (v) one of the Participating Parties has signed a mandate of publication or any other document in which it declares it has received the General Terms and Conditions, or one of the Participating Parties has (re)-signed a Letter of Engagement or one of the Agreements or a document prepared by Creatrust Luxembourg which refers to such General Terms and Conditions.
Once one of the Participating Parties has been duly notified, it has a period of 30 calendar days to oppose in writing to one or several terms of the new version of the General Terms and Conditions and to negotiate a separate terms/conditions with Creatrust Luxembourg. These negotiations may only be conducted in writing by registered post sent to the Creatrust Luxembourg registered office.
As long as the Parties have not found a common agreement on how the new terms and conditions will be applied to the future, the previous version of the General Terms and Conditions will apply to the Services carried out by Creatrust Luxembourg.
Only the Promoter has the power to negotiate and agree with Creatrust Luxembourg on these new terms/conditions for and on behalf of the other Parties.
If the Promoter has not obtained satisfaction, it may terminate one or all the Agreement(s) with Creatrust Luxembourg in writing by registered post. Otherwise, the General Terms and Conditions, including any amendments the Parties have agreed to during the negotiation will be deemed applicable between the Parties. The Promoter is responsible for enforcing any of these amendments on all the Participating Parties.
The Promoter and the Company confirm that, prior to the signature of the Letter of Engagement or the New Account Application Form or the transfer of an existing Company under the administration of Creatrust Luxembourg, it has obtained independent professional legal, regulatory and tax advice which has covered and analysed:
The Participating Parties further confirm and expressly release Creatrust Luxembourg’s responsibility to carry out such prior legal, regulatory and tax advice and, accordingly, on any implications that the Company’s incorporation and activities may have. If the strategy or plans of the Promoter is changed for any reason, Creatrust Luxembourg shall not be held liable and any Setting Up Fees owed to Creatrust Luxembourg shall remain due and Creatrust Luxembourg shall continue to invoice the Company for any Annual Fees due. The General Terms and Conditions shall remain in effect beyond the date of termination of the Agreements, to the extent that they are pertinent not only for transactions in progress, the administration of the Company but also until the final winding down of the relationship between Creatrust Luxembourg and all the Participating Parties. Any asset untrusted to Creatrust Luxembourg or to one of its subsidiaries will remain its property until the final settlement of such relationship.
The Participating Parties are also aware of the terms applicable generally to any mission granted to chartered accountants as published by the OEC. These terms are applicable for anything which is not dealt within the Agreements or the General Terms and Conditions. In the events of discrepancies between these terms, the terms of the Agreements and/or the General Terms and Conditions shall apply.
If for whatever reason, the Company is unable or fails to open a bank account in the name of the Company or a bank referred to the Company is not able to provide the service required or any authority fails or is late to provide a license to operate the projected business of the Company, Creatrust Luxembourg shall not be held liable and any Setting Up Fee owed to Creatrust Luxembourg shall remain due and Creatrust Luxembourg shall continue to invoice the Company for any Annual Fees due.
Creatrust Luxembourg is not responsible nor liable to distribute or market the securities to be issued by the Company nor to find investors to subscribe to these securities. The Participating Parties acknowledge it is their sole responsibility and if the Company needs to be liquidated for poor performance or any other reasons, Creatrust Luxembourg shall not be held liable and any Setting Up Fee owed to Creatrust Luxembourg shall remain due and Creatrust Luxembourg shall continue to invoice the Company for any Annual Fees due.
The General Terms & Conditions shall remain in force beyond the date on which the relationship ends, insofar as they are relevant, not only in terms of transactions in progress but also until the final conclusion of the relationship with all the Participating Parties.
Any amount due by one of the Participating Parties to Creatrust Luxembourg - or one of its subsidiaries - is jointly and severely due by all the Participating Parties. (the “Receivable”)
The Participating Parties are liable to pay to Creatrust Luxembourg any amount, costs, fees, charges, penalties, translation, bailiff, duties, taxes or salaries spent by Creatrust Luxembourg to recover any of such Receivables.
It should be noted that these conditions prevail over the general conditions of the Luxembourg Order of Chartered Accountants.
Only the Courts of Luxembourg city have jurisdiction in case of dispute - unless Creatrust Luxembourg decides to act against the Company or one the Participating Parties in the jurisdiction of their known address, residence or before any other competent Court.
The following General Terms & Conditions apply to all the services provided by
Transmission to the Trade Register and tax identification number
The following Services are not included in the Setting-up or Annual Fee (bundles). They are charged separately monthly on an hourly basis:
than the euro or outside the Luxembourg GAAP. Preparing periodic VAT reports (other than the Annual Return)
Paying expenses (legal, telephone), private telephone line, email, fax, etc.
Each Services included in a Bundle is originally calculated by Creatrust Luxembourg by taking the expected number of hours to effect such Services times the price of each hours following Creatrust Luxembourg’s Fee Schedule (see Tariff 1, 2 & 3).
If the time spent to deliver such Services effectively required more than 10% of the time originally accounted by Creatrust Luxembourg, Creatrust Luxembourg reserves the right to invoice the effective number of hours to the Client following the Fee Schedule.
Creatrust Luxembourg may agree to this extension. If the hourly slot that has been reserved is exceeded, an additional 2-hour slot will be invoiced. The Client and its guests must respect the premises: toilets, room hired, communal areas, terrace. Any loss, damage or deterioration caused shall be invoiced to the Client. The Client shall vacate the rented room 5 minutes before the end of the reservation so that the room may be prepared for the next clients. The Client shall notify reception that it is leaving.
The Participating Parties acknowledge that Creatrust Luxembourg, as a member of the OEC, may provide information on the law applicable in Luxembourg - directly related to its activity or profession and to draft legal acts which constitute the necessary accessory to the Services provided.
The Participating Parties agree that:
The Participating Parties appoint Creatrust Luxembourg to receive the orders to draft or review, organize and coordinate the delivery of such Legal Services by Counsels to the Participating Parties.
For simplicity of administration, it is agreed that Creatrust Luxembourg may charge the Fees due for any Services directly to the Participating Parties and Creatrust Luxembourg remunerates Counsel accordingly.
The Participating Parties are aware and agree that any information/documents in possession of Creatrust Luxembourg may be shared with Counsels for the purpose of the provision of such Legal Services.
Where in the Bundle of Services, a fixed Fee or in ExtraWorks it includes the preparation of legal documents it is to be assumed that such are made by Counsels. Such fixed Fees would then include (i) one drafting of the set of documents, (ii) the reception and updates of the comments on such documents which may be provided by the Participating Parties in a written form to Counsel and/or (iii) the time spent in one conference call to discuss such comments.
Following the reception of such comments Counsels shall provide a revised version of the set of documents. If any further amendments are required by the Participating Parties the Counsels’ work to deal with such amendments shall be charged on an hourly basis (following the same Tarif as the Fee Schedule).
Responsibility in the Legal Services:
The Participating Parties acknowledge that Creatrust Luxembourg, as a member of the OEC may provide any corporate and investors services in relation with the onboarding of investors, lenders, third parties, shareholders and noteholders in the capital of a Company. Whatever are the contracts, engagement, subscription form, agreements, prospectus or operating memorandum issued or signed by the Company, the services of Creatrust Luxembourg in this regards is strictly limited to:
The verification of the suitability of investors, lenders, third parties, shareholders and noteholders in the capital of the Company,
The acceptance of subscriptions, the distribution and marketing, the execution of the contract notes or any other document confirming the subscription, are the sole responsibility of the Company and its Managers (despite any help provided or sharing of information with Creatrust Luxembourg).
The Company may request in writing to Creatrust Luxembourg to organize the verification or give Legal Services in respect of such subscriptions. Such requests must be made in writing to Creatrust Luxembourg and specific to each subscription.
The Participating Parties are authorised to use Creatrust Luxembourg documents, presentations or other information for their own information within the context of advice given by Creatrust Luxembourg. Any intellectual property rights or original ideas disclosed by Creatrust Luxembourg within the context of meetings, discussions, conversations, consultations or other means shall, however, remain the exclusive property of Creatrust Luxembourg and must be kept strictly confidential between Creatrust Luxembourg and the Company. Use by the Company for any purpose other than the above is strictly subject to written agreement from Creatrust Luxembourg. Partial or previously authorised or tolerated use cannot be considered as an agreement from Creatrust Luxembourg.
Creatrust Luxembourg reserves the right to use all or part of the documents, presentations or other material within the context of other work for other Creatrust Luxembourg clients or for other purposes decided by Creatrust Luxembourg alone, provided that the Company name is not mentioned therein.
Creatrust Luxembourg cannot be held liable for the use by the Company or its Beneficiaries or Directors of information, consultations, documents or original ideas supplied by Creatrust Luxembourg if Creatrust Luxembourg has not validated, supervised and given its written approval for the use of the latter within the scope of the authorisation given by Creatrust Luxembourg. The agreement with the Company shall be cancelled if the latter are used by third parties without having obtained written agreement from Creatrust Luxembourg specifying the context within which they were issued by Creatrust Luxembourg.
Within 30 days of breach of one of the Agreements between Creatrust Luxembourg and the Company, all the media, documents, presentations, logos created by Creatrust Luxembourg – or one of its related Companies – for the Company, must be completely destroyed and returned to Creatrust Luxembourg. The Participating Parties shall be prohibited from using them in any way and in any form in the future. Failing this, the Participating Parties shall remain liable in respect of Creatrust Luxembourg for minimum compensation amounting to the fixed fees provided for in the Agreements and this liability shall continue until their illegal usage ends. The Participating Parties shall be liable for all expenses, fees, etc. incurred by Creatrust Luxembourg for the purpose of ending such usage.
The editorial content and the presentation of websites, brochures, e-mails, circulars, newsletters, announcements and advice shall remain the property of Creatrust Luxembourg and are subject to various legislation relating to copyright protection.
In order to ensure that individuals whose personal data are being processed by Creatrust Luxembourg can rely on an adequate level of protection, Creatrust Luxembourg has adopted measures to respect the EU Directive 95/46/EC regarding the protection of personal data.
Creatrust Luxembourg’s website, “www.Creatrust.com”, uses cookies to collect standard log information and details of visitor behavior patterns. Creatrust Luxembourg does this to operate the website correctly, to collect statistical information on the use of the website, and to ensure compliance with mandatory legal requirements.
Creatrust Luxembourg will do its best to ensure that your personal data is processed via our website in such a way that your privacy is protected and safeguarded as far as possible.
Here below is a list of the different cookies used on our website as well as Intradomus® and FundNav®.
creatrust.com:
PHPSESSID Cookie created automatically by PHP (the programming language used on the site) at the launch of the page. The cookie disappears when the browser closes
_gat Cookie created by google scripts and used for site statistics.
_gid Cookie created by google scripts and used for site statistics.
_ga Cookie created by google scripts and used for site statistics.
fundnav.lu:
PHPSESSID Cookie created automatically by PHP (the programming language used on the site) at the launch of the page. The cookie disappears when the browser closes
intradomus.net:
PHPSESSID Cookie created automatically by PHP (the programming language used on the site) at the launch of the page. The cookie disappears when the browser closes
Should any Parties, clients, suppliers, business partners have questions related to the privacy statement, the cookie usage or the data processing activities; please contact us via our website or our Data Protection Officer at the following email address: creacom@Creatrust Luxembourg.com
This Privacy Statement aims to explain in a simple and transparent way what personal data Creatrust Luxembourg gathers about the Parties and how Creatrust Luxembourg processes it. It applies to the following people: All past, present and prospective Creatrust Luxembourg clients. Creatrust Luxembourg is legally obliged to retain personal data about the Parties, also for a certain period once the relationship has ended, in compliance with ‘know their customer’ regulations.
The Parties share personal information with Creatrust Luxembourg when the Parties become a prospective client, register with our online services, complete an online form, sign a contract, use our services or contact us through one of our channels.
Creatrust Luxembourg also uses data that is legally available from public sources such as debtor registers; land registers, commercial registers, or is legitimately provided by other companies associated with Creatrust Luxembourg or third parties
Generally, Creatrust Luxembourg collect, handle, process, store, use and transport personal data for the purposes of:
The Parties request for Services that necessitates Creatrust Luxembourg processing their personal data in order to perform Creatrust Luxembourg’s contract with the Parties (or that necessitates us processing their personal data before entering into such contract) is Creatrust Luxembourg’s primary legal ground for the General Processing Purposes.
However, there may be circumstances where Creatrust Luxembourg also relies on other valid legal grounds for the General Processing Purposes. These include their express consent in the case of managing and maintaining electronic communications and any relations the Parties hold with Creatrust Luxembourg, Creatrust Luxembourg’s legitimate interests as a business (except where such interests are overridden by their interests or rights) in the case of Creatrust Luxembourg’s adherence to industry best practice, or Creatrust Luxembourg’s compliance with a legal obligation in the case of meeting requests from information from authorities.
Creatrust Luxembourg may also use the Parties personal data to:
applicable to Creatrust Luxembourg
Creatrust Luxembourg’s compliance with legal obligations is Creatrust Luxembourg’s primary legal ground for the Specific Processing Purposes. However, there may be circumstances where Creatrust Luxembourg also relies on other valid legal grounds for the Specific Processing Purposes. These include their express consent in the case of sending the Parties alerts (etc.), Creatrust Luxembourg’s legitimate interests as a business (except where such interests are overridden by their interests or rights) in the case of enhancing and supporting Creatrust Luxembourg’s operations and processing necessary in order to perform Creatrust Luxembourg’s contract with the Parties (such as, for example, in the case of confirming their identity, source of wealth, credit worthiness, etc.). With a view towards Creatrust Luxembourg Processing Purposes, and without further notice to the Parties, Creatrust Luxembourg may collect, handle, process, store, use and transport their personal data, including through one of Creatrust Luxembourg’s affiliates, third-party service providers, regulators and other authorities, which may or may not be within the European Economic Area.
Further, please be advised that Creatrust Luxembourg may engage each other as well as other affiliates and third-party service providers as sub-processors for services relevant to the Creatrust Luxembourg Processing Purposes whilst Creatrust Luxembourg endeavor to consolidate all information about how Creatrust Luxembourg uses their personal data in this Privacy Policy.
Further information about the purposes for which Creatrust Luxembourg may use their personal data may be contained in privacy notifications provided to the Parties on or before collection of their personal data, within Creatrust Luxembourg’s agreements with the Parties, or Creatrust Luxembourg’s terms and conditions which govern Creatrust Luxembourg’s relationship with the Parties. Any processing of their personal data will be only for Creatrust Luxembourg Processing Purposes or for any other purposes specifically permitted by applicable Data Protection Laws. If it becomes necessary to change the purpose(s) for which the data is processed, Creatrust Luxembourg will inform the Parties of the new purpose(s) and, if required, obtain their consent before any processing occurs.
Creatrust Luxembourg applies an internal framework of policies and minimum standards across all our business to keep the Parties data safe These policies and standards are periodically updated to keep them up to date with regulations and market developments. More specifically and in accordance with the law, Creatrust Luxembourg takes appropriate technical and organisational measures (policies and procedures, IT, security ect.) to ensure the confidentiality and integrity of the Parties personal data and the way it is processed.
In addition, Creatrust Luxembourg’s employees are subject to confidentiality and may not disclose their personal data unlawfully or unnecessarily.
The Data Protection principles stipulated below set out the main responsibilities which apply to Creatrust Luxembourg when processing Personal data. Whenever Creatrust Luxembourg processes Personal data, it should comply with these Data Protection principles.
Creatrust Luxembourg should only use Personal data in a fair, lawful and transparent manner:
privacy impact assessment and new approved initiatives may require the adoption of a new privacy notice which outlines the way in which Creatrust Luxembourg will process personal data
Creatrust Luxembourg should only process personal data for specific stated purposes:
Creatrust Luxembourg should ensure personal data is kept accurate and up-to-date. The Parties will promptly inform in writing of any changes in these personal data so that:
Creatrust Luxembourg should only retain personal data for as long as is necessary:
Creatrust Luxembourg shall secure personal data transfer:
transferred
Creatrust Luxembourg shall check and enforce third parties processes: Third parties involved in the processing of personal data on behalf of Creatrust Luxembourg must be subject to a contract which contains the required personal data protection terms
The Client hereby irrevocably grants to Creatrust, its affiliates, and its service providers a perpetual, worldwide, royaltyfree, fully transferable and sub-licensable right to collect, store, process, reproduce, analyse, modify, distribute, and otherwise use any and all data, information, documentation, or materials (the “Data”) provided by, or generated in connection with, the Client’s engagement, for any purpose whatsoever, including but not limited to the development, training, operation, optimisation, and commercial exploitation of artificial intelligence engines, machine learning models, predictive analytics tools, and any other data-driven technologies (collectively, the “AI Systems”).
The rights granted under this clause expressly include the Company’s right to: (a.) combine the Data with other data sources, internal or external, whether originating from third parties or public repositories; (b.) use the Data in identifiable or non-identifiable form, without obligation of anonymisation or pseudonymisation; (c.) derive, generate, or commercialise any intellectual property, datasets, or insights from such Data; and (d.) retain the Data indefinitely for ongoing AI development, benchmarking, or any lawful business purpose.
The Client acknowledges that the processing of Data, including personal data, as described herein, forms an integral and legitimate part of the contractual relationship and constitutes processing necessary for the purposes of Creatrust’s legitimate interests within the meaning of Articles 6(1)(b) and 6(1)(f) of the General Data Protection Regulation (EU) 2016/679 (GDPR). The Client expressly consents to such processing and waives any claim relating thereto, save as may be imperatively required under applicable law.
Creatrust shall implement commercially reasonable technical and organisational measures to ensure the integrity and security of the Data. However, the Client acknowledges and accepts that the Data may be accessed, transferred, or processed across jurisdictions, including outside the European Economic Area, for purposes consistent with this clause.
All intellectual property rights, proprietary interests, and derivative works resulting from or arising in connection with the processing or use of the Data shall vest exclusively in Creatrust, without any right or claim by the Client to remuneration, attribution, or participation therein.
The rights and authorisations granted under this clause are unconditional, irrevocable, and shall survive the termination or expiry of any contractual relationship between the Client and Creatrust.
Once in a while, Creatrust Luxembourg may use the Parties personal data (including, but not limited to, their name and contact details) to send the Parties news and services offers; but Creatrust Luxembourg cannot do so without obtaining their express consent in accordance with applicable Data Protection Laws. In that regard, the Parties are advised that unless the Parties have previously indicated that they do not wish to receive marketing materials from Creatrust Luxembourg, their consent for Creatrust Luxembourg to use and disclose their personal Data for the above direct marketing purposes has been obtained in accordance with Data Protection Laws under existing privacy notices, agreements, and terms and conditions, as part of their ongoing relationship with Creatrust Luxembourg.
Even if the Parties have previously given Creatrust Luxembourg their express consent to use and disclose their personal data for the above direct marketing purposes, the Parties may withdraw their consent at any time free of charge by contacting Creatrust Luxembourg at the following address: creacom @ Creatrust Luxembourg.com. The withdrawal of the Parties consent will be processed and will take effect as soon as possible.
Under applicable Data Protection Laws the Parties have certain rights that may include the right to limit how their personal data is processed. The Parties have the right to decline providing information Creatrust Luxembourg may request but Creatrust Luxembourg may not be able to make certain services available as a result.
In addition, unless the provision of these data is not authorized by Laws or by an authority or Creatrust Luxembourg thinks that the communication is not relevant or could breach confidentiality, the Parties may, where permitted under the Data Protection Laws:
processes, maintains and shares their personal data Require Creatrust Luxembourg to correct any of their personal data that is inaccurate, under certain circumstances
Should the Parties have a request regarding the processing of their personal data please contact Creatrust Luxembourg at Creacom@Creatrust Luxembourg. com.
Further, if the Parties wish to enforce any of their rights please contact the relevant Data Protection Officer of Creatrust Luxembourg. If the Parties are concerned that Creatrust Luxembourg has not complied with their legal rights, The Parties may contact Creatrust Luxembourg’s board of director at Direction@Creatrust Luxembourg.com. Only the Luxembourg tribunals and 2. ROLES OF CREATRUST LUXEMBOURG AND THE CLIENT authorities are competent in case of dispute on these matters.
This privacy policy constitutes an important part of any agreements, mandates or other binding arrangements Creatrust Luxembourg may have or enter into with the Parties from time to time, and amended versions reflecting changes may be posted on Creatrust Luxembourg website once in a while. The Parties should regularly consult Creatrust Luxembourg website in order to remain aware of changes to Creatrust Luxembourg’s policies.
However, nothing in this privacy policy or any amended version will serve to limit their rights under applicable Data Protection Laws.
In this website Creatrust Luxembourg Sarl is referred to as “Creatrust Luxembourg” and may collect information about the Parties (such as their name, email address, address and company) through this website. If the Parties ask to be added to any of Creatrust Luxembourg’s distribution lists for any material Creatrust Luxembourg will use this information for that purpose. Creatrust Luxembourg will also use the information for internal analysis to determine the type of investors that are registering and whether Creatrust Luxembourg have dealt with them before. Creatrust Luxembourg will take appropriate steps to keep any such information secure as mentioned previously in the data protection.
By accessing the Creatrust Luxembourg websites the Parties consent to the processing by Creatrust Luxembourg and its agents of any personal information given by the Parties. Creatrust Luxembourg may provide their personal data to Creatrust Luxembourg’s affiliates and to firms assisting Creatrust Luxembourg. Creatrust Luxembourg may also disclose their personal information where Creatrust Luxembourg believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities or to protect Creatrust Luxembourg’s rights.
In the event of a proposed or actual merger, sale or other transfer of all or the relevant portion of Creatrust Luxembourg’s assets or business, the information Creatrust Luxembourg have collected about the Parties may be disclosed to the potential acquirer or successor for due diligence purposes and to complete the transaction. This privacy policy will continue to apply unless otherwise informed by Creatrust Luxembourg or its successor.
In order to execute the Services, Creatrust Luxembourg ensures that it complies with the current applicable rules and regulations pertaining to the protection of personal data, particularly the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (“GDPR”). Depending on the circumstances, Creatrust Luxembourg may qualify as a Controller, a joint Controller or a Processor. The distinct obligations which are deriving from this qualification as Expert-Comptable and one of the Participating Parties are specified below and is part of the General Terms and Conditions.
The purpose of this appendix is to inform Participating Parties on the processing of personal data that Creatrust Luxembourg as Expert-Comptable (or “The Office”, “We” or “Us”) shall carry out in the framework of the assignment that you, the Participating Parties as a Client (or “You” or “Participating Parties”), have entrusted to Us.
As a Client, You authorize Us to process on your behalf the personal data, as defined by the current applicable rules and regulations, which are necessary to provide the Services referred to in the Letter of Engagement or the Agreements. We undertake to process the personal data in accordance with the Agreements. As part of the execution of the Services, the Participating Parties and Creatrust Luxembourg undertake to comply with the current applicable rules and regulations pertaining to the protection of personal data, particularly the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (“GDPR”).
Creatrust Luxembourg processes personal data on behalf of the Client and only on his documented instructions. In this capacity, the Expert-Comptable shall be qualified as a “Processor”. The Client defines the purposes and means of the processing as well
Creatrust Luxembourg hall undertake to comply with the obligations imposed to the Processor under GDPR and, as part of the Agreements and more specifically the General Term and Conditions,it shall:
Agreements; secure the confidentiality of personal data processed as specified in the Agreements;
o have committed themselves to confidentiality and are under an appropriate statutory obligation of confidentiality; o receive appropriate data protection training;
with respect to the services, be governed by the principles of data protection by design and by default;
Client;
However, if Creatrust Luxembourg is required to determine the purposes and means of processing, he shall be considered as a Controller with respect to this processing and shall be obliged to comply with all the obligations imposed on the Controller under GDPR.
The Client undertakes to comply with all the obligations imposed on the Controller under GDPR. The Client shall guarantee, in particular, that personal data shall be: processed lawfully, fairly and in a transparent manner in relation to the data subject;
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Creatrust Luxembourg and the Client shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
(such as control at the entrance of the facilities, media, memory, access, transmission, introduction, transport); the ability to restore the availability and access to personal data in timely manner in the event of a physical or technical incident (such as, in particular, availability control);
In assessing the appropriate level of security account shall be taken in particular of the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed. The Client and Creatrust Luxembourg shall take steps to ensure that any natural person acting under the authority of the Client or Creatrust Luxembourg and who has access to personal data does not process them except on instructions from the Client, unless he or she is required to do so by the European Union or Grand Duchy of Luxembourg law. The responsibilities of each Party with regard to security measures to be implemented shall be expressly defined in the engagement letter.
The obligation of confidentiality arising from this article shall not prevent the Creatrust Luxembourg from disclosing information, if such information is required or permitted under the applicable legal or professional rules, particularly in the context of disciplinary, civil, commercial or criminal proceedings, or in the context of anti-money laundering and antiterrorist financing legislation. In this capacity, Creatrust Luxembourg shall be considered as a Controller and shall be required to comply with the obligations imposed on the Controller under GDPR within the limits set by prevailing laws and regulations.
The purpose of this appendix is to inform Participating Parties on the processing of personal data that Creatrust Luxembourg as Expert-Comptable (or “The Office”, “We” or “Us”) shall carry out in the framework of the assignment that you, the Participating Parties as a Client (or “You” or “Participating Parties”), have entrusted to Us.
In the course of the execution of the Services that You have entrusted to Us, We are authorized to process the personal data which are necessary in order to perform the services referred to in the Letter of Engagement («Services»).
The Services shall be defined in the engagement letter(s) enclosed herewith.
Using his professional expertise, Creatrust Luxembourg determines the purposes and means of the processing of personal data to put in place for the provision of the Services. In this capacity, Creatrust Luxembourg shall act as a
Controller. Creatrust Luxembourg undertakes to comply with the current applicable rules and regulations pertaining to the protection of personal data, particularly the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (“GDPR”).
Creatrust Luxembourg must comply with all the obligations imposed on the Controller under GDPR. Creatrust Luxembourg undertakes to take all necessary measures to ensure the security of personal data, including their protection against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. Creatrust Luxembourg must:
The Client undertakes to submit to Creatrust Luxembourg the personal data which he has access to and which are necessary to provide the Services. The Client shall guarantee to Creatrust Luxembourg that the communication of such data is lawful and does not contravene the applicable rules and regulations pertaining to the processing of personal data.
The purpose of this appendix is to inform Participating Parties on the processing of personal data that Creatrust Luxembourg as Expert-Comptable (or “The Office”, “We” or “Us”) shall carry out in the framework of the assignment that you, the Participating Parties as a Client (or “You” or “Participating Parties”), have entrusted to Us.
In the course of the execution of the Services that You have entrusted to Us, We are authorized to process the personal data which are necessary in order to perform the Services referred to in the Agreements). The Services shall be defined in the Agreements. and more specifically the General Term and Conditions
Creatrust Luxembourg and the Client shall determine jointly the purposes and/or means of the processing of personal data to put in place for the provision of the Services. In this capacity, Creatrust Luxembourg and the Client shall act as Joint Controllers.
As Joint Controllers, Creatrust Luxembourg and the Client are required to comply with the current applicable rules and regulations pertaining to the protection of personal data, particularly the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (“GDPR”). Creatrust Luxembourg and the Client shall have the obligation to determine in a transparent manner in the engagement letter their respective responsibilities for compliance with the obligations with regard to the protection of personal data. The Agreements and more specifically the General Term and Conditions shall thus include in particular:
the possibility for Creatrust Luxembourg to subcontract all or part of the Services. Creatrust Luxembourg and the Client undertake to take all necessary measures to ensure the security of personal data, including their protection against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access.
You undertake to communicate to Us the personal data to which You have access and which are necessary to provide the Services. The Client shall guarantee to Creatrust Luxembourg that the communication of such data is lawful and does not contravene the applicable rules and regulations pertaining to the processing of personal data. In particular, You must:
lt is Our responsibility to communicate to You without undue delay and no later than 72 hours after having become aware of it, the following information:
which may have direct or indirect consequences on the processing in progress.
All management or domiciliation fees charged to the Company are supposed to contain at least the services and equipment supplying and are spread between the Fiduciary and the Company as follows:
1% of costs of holding legal registers.
This apportionment does not supersede the terms and conditions concluded between Parties in any way and therefore does not confer any other extra right or obligation to the Company. The Parties cannot take advantage of the abovementioned apportionment and claim the Fiduciary for any compensation or repayment for absence of consumption of one or the other service or supply.
The prices and fees related to Services are set out in the Fee Schedule which is part of these General Terms and Conditions.
A 3% proportional fee is added to any invoice issued by Creatrust Luxembourg to cover some costs necessary for the handling of the Company’s file among which: the: costs related to scanning, back up and archiving, cloud and hard drive space, office supplies, photocopy, envelops and stamps (excluding registered mail), paper, file protected under workbook, separators, accounting software’s update, internet broadband, provision of newsletters, preparation and provision of CreaVisions®, news, subscription with database services and publications (this does not include any out-of-pocket expenses advanced by Creatrust Luxembourg for the Company).
Intradomus® is a software (the “Software” or “Intradomus®”) provided by Creatrust Luxembourg Sàrl to one or several User(s) (the “User(s)”) and the use of the Software is subject to the following Terms of Use (“TOU”). Creatrust Luxembourg reserves the right to update the TOU at any time without notice to the Users. The most current version of the TOU can be obtained from Creatrust Luxembourg Sàrl by sending an email to info@creatrust.com or in the General Business Terms of Creatrust Luxembourg.
including, but not limited to, content, hours of availability, functionality, accessibility, security and equipment needed for access or use.
The Users can access their member space named Intradomus® on www.intradomus.net.
Creatrust Luxembourg Sàrl shall have the right at any time to change or modify the terms and conditions applicable to Users’ use of Intradomus®, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on Intradomus®, or by electronic or conventional mail, or by any other means by which Users obtain notice thereof. Any use of Intradomus® by Users after such notice shall be deemed to constitute acceptance by Users of such changes, modifications or additions.
The Software is subdivided into different sections as per below:
Once the User enters the member space, the User will be able to view the date of the last update and the date of the last login to the member space. The files insert online by Creatrust Luxembourg Sàrl are available 24 hours a day 7 days a week (subject to technical problems – see login conditions): scanned mail, invoices, accounting documents, messages, information, etc.
The User can view them, download them or simply use them.
This option is valid only if the User has requested it from Creatrust Luxembourg Sàrl. Once the option is activated, the User may change or delete certain documents that Creatrust Luxembourg Sàrl has made available online for the User’s attention.
This possibility is displayed within the document in question. Once deleted, the document is no longer accessible. However, the User can request Creatrust Luxembourg Sàrl to make them visible if they are still available.
These are documents frequently used in Luxembourg available for the User reviewal.
The last version of the General Terms and Conditions of Creatrust Luxembourg Sàrl are available on the User’s member space and are deemed to be the terms applicable to all the Agreements. Any amendments of these General Terms and Conditions which are uploaded on Intradomus® are deemed to be have been duly notified to the User when Creatrust Luxembourg Sàrl uploaded them on the User’s member space.
This function is optional and needs to be requested from Creatrust Luxembourg Sàrl in order to be used.
The User’s member space also allows to send messages to Creatrust Luxembourg Sàrl, which takes care of forwarding the request to the User’s contact person or the right department.
Adding a message creates a “discussion thread” with the User’s profile. When a new message is posted to the User, a notification will appear on the User’s member space like a discussion which allows for question-and-answer exchanges with the User’s contact person. In this regard, the User’s contact person may begin a new discussion with the User. An e-mail alert warns the User of any new discussion or response or documents at the User’s attention.
If the User believes that it has received a pertinent response to its initial request, the User has the option to end the discussion. Creatrust Luxembourg Sàrl or the User’s contact person may also end a discussion that they consider completed. The User always has the option of reactivating a closed discussion.
Users shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of Intradomus® and all charges related thereto.
The foregoing provisions of Section 5 are for the benefit of Creatrust Luxembourg Sàrl, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
The Software main objective is to facilitate the communication between the User(s) and Creatrust Luxembourg Sàrl in regards to the documentation and information exchange between both parties and related to the structure(s) and service(s) previous agree within a formal Letter of Engagement between both parties.
Furthermore, Users agree that when using the Software, Users will not:
software or programs that may damage the operation of another’s computer or property of another. Advertise or offer to sell or buy any software for any business purpose.
proprietary designations or labels of the origin or source of Software or other material contained in a file that is uploaded. Restrict or inhibit any other User(s) from using and enjoying the Software.
Creatrust Luxembourg Sàrl has no obligation to monitor the Software. However, Creatrust Luxembourg Sàrl reserves the right to review materials posted to the Software and to remove any materials in its sole discretion. Creatrust Luxembourg Sàrl reserves the right to terminate Users’ access to any or all of the Software at any time, without notice, for any reason whatsoever. Creatrust Luxembourg Sàrl reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Creatrust Luxembourg Sàrl sole discretion.
Materials uploaded to the Software may be subject to posted limitations on usage, reproduction and/or dissemination; Users are responsible for adhering to such limitations if Users download the materials.
Always use caution when giving out any personally identifiable information in any Software. Creatrust Luxembourg Sàrl does not control or endorse the content, messages or information found in any Software and, therefore, Creatrust Luxembourg Sàrl specifically disclaims any liability with regard to the Software and any actions resulting from Users’ participation in the Software. Managers are not authorised Creatrust Luxembourg Sàrl spokespersons, and their views do not necessarily reflect those of Creatrust Luxembourg Sàrl
If the Software requires Users to open an account, Users must complete the registration process by providing Creatrust Luxembourg Sàrl with current, complete and accurate information as prompted by the applicable registration form. Users also will choose a password and a User name. Users are entirely responsible for maintaining the confidentiality of Users’ password and account. Furthermore, Users are entirely responsible for any and all activities that occur under Users’ account. Users agree to notify Creatrust Luxembourg Sàrl immediately of any unauthorised use of Users’ account or any other breach of security. Creatrust Luxembourg Sàrl will not be liable for any loss that Users may incur as a result of someone else using Users’ password or account, either with or without Users’ knowledge. However, Users could be held liable for losses incurred by Creatrust Luxembourg Sàrl or another party due to someone else using Users’ account or password. Users may not use anyone else’s account at any time, without the permission of the account holder.
The Software is the copyrighted work of Creatrust Luxembourg Sàrl and/or its suppliers. Use of the Software is governed by the terms of the end Users license agreement, if any, which accompanies or is included with the Software (“License Agreement”). End Users will be unable to install any Software that is accompanied by or includes a License Agreement, unless they first agree to the License Agreement terms.
The Software is made available for download solely for use by end Users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the license agreement accompanying such software. The software is warranted, if at all, only according to the terms of the license agreement. Except as warranted in the license agreement, Creatrust Luxembourg Sàrl hereby disclaims all warranties and conditions with regard to the software, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non- infringement
For your convenience, Creatrust Luxembourg Sàrl may make available as part of the software for use and/or download. Creatrust Luxembourg Sàrl does not make any assurances with regard to the accuracy of the results or output that derives from such use. Please respect the intellectual property rights of others when using the software.
Permission to use Documents (such as white papers, term sheets, private placement memorandum, subscription forms or others documents) from the Software is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from the Software is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
Creatrust Luxembourg Sàrl and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published as part of the software for any purpose. All such documents and related graphics are provided “as is” without warranty of any kind. Creatrust Luxembourg Sàrl and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. In no event shall Creatrust Luxembourg Sàrl and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from the software.
The documents and related graphics published on the software could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Creatrust Luxembourg Sàrl and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.
In no event shall Creatrust Luxembourg Sàrl and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, or information available from the software.
No compensation will be paid with respect to the use of Users’ Submission, as provided herein. Intradomus® is under no obligation to post or use any Submission Users may provide and Creatrust Luxembourg Sàrl may remove any Submission at any time in its sole discretion. By Posting a Submission Users warrant and represent to own or otherwise control all of the rights to Users’ Submission as described in these Terms of Use including, without limitation, all the rights necessary for Users to provide, post, upload, input or submit the Submissions.
In addition to the warranty and representation set forth above, by Posting a Submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part (“Images”), Users warrant and represent that (a) Users are the copyright owners of such Images, or that the copyright owner of such Images have granted Users permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of Users’ use and as otherwise permitted by these Terms of Use and the Software, (b) Users have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms of Use, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, Users are granting (a) to all members of Users’ private community (for each such Images available to members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Software, other than a private community), permission to use Users’ Images in connection with the use, as permitted by these Terms of Use, of any of the Software, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non- exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Users’ Images without having Users’ name attached to such Images, and the right to sublicense such rights to any supplier of the Software. The licenses granted in the preceding sentences for Images will terminate at the time Users completely remove such Images from the Software, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time Users completely remove such Images. No compensation will be paid with respect to the use of Users’ Images.
limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within Intradomus®, or for any delay or interruption in the transmission thereof to the users, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages.
Creatrust Luxembourg Sàrl is neither a distributor nor publisher of content supplied by third parties and Users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users or any other Users of Intradomus®, are those of the respective author(s) or distributor(s) and not of Creatrust Luxembourg Sàrl. Neither Creatrust Luxembourg Sàrl nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.
In many instances, the content available through Intradomus® represents the opinions and judgments of the respective information provider, Users, or other Users not under contract with Creatrust Luxembourg Sàrl. Creatrust Luxembourg Sàrl neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on Intradomus® by anyone other than authorised Creatrust Luxembourg Sàrl employee spokespersons while acting in their official capacities. Under no circumstances will Intradomus® be liable for any loss or damage caused by any Users’ reliance on information obtained through Intradomus®. It is the responsibility of Users to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Intradomus®. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.
Creatrust Luxembourg Sàrl or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Creatrust Luxembourg Sàrl marketing strategies might seem similar to ideas submitted to Intradomus®. So, please do not send your unsolicited ideas to Intradomus® or anyone at Creatrust Luxembourg Sàrl. If, despite our request that you not send us your ideas and materials, you still send them, please understand that Creatrust Luxembourg Sàrl makes no assurances that your ideas and materials will be treated as confidential or proprietary.
Creatrust Luxembourg Sàrl shall have the right, but not the obligation, to monitor the content of Intradomus® to determine compliance with this Agreement and any operating rules established by Creatrust Luxembourg Sàrl and to satisfy any law, regulation or authorised government request. Creatrust Luxembourg Sàrl shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on Intradomus®. Without limiting the foregoing, Creatrust Luxembourg Sàrl shall have the right to remove any material that Intradomus®, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
Users agree to defend, indemnify and hold harmless Creatrust Luxembourg Sàrl, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of Intradomus® by Users or Users’ Account.
Either Creatrust Luxembourg Sàrl or Users may terminate this Agreement at any time. Without limiting the foregoing, Creatrust Luxembourg Sàrl shall have the right to immediately terminate Users’ Account in the event of any conduct by Users which Creatrust Luxembourg Sàrl, in its sole discretion, considers to be unacceptable, or in the event of any breach by Users of this Agreement.
This Agreement and any operating rules for Intradomus® established by Creatrust Luxembourg Sàrl constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. This Agreement shall be construed in accordance with the laws of the Grand Duchy of Luxembourg, without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.
Intradomus® logo is a trademark of Creatrust Luxembourg Sàrl, all rights reserved. All other trademarks appearing on Intradomus® are the property of their respective owners. For further information in regards to the relevant Terms of Use applicable, please refer to Creatrust Luxembourg Sàrl General Terms & Conditions (version 09- 2021).
The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organisations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organisation, product, domain name, email address, logo, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
The User acknowledges it is in charge of the following responsibilities: Protect the User’s computer effectively: have an antivirus program equipped and keep it up-to-date. Regularly install updates for the operating system.
Creatrust Luxembourg Sàrl recommend that the User clears the cache memory, cleans out temporary files and clears history via the usual browser options.
Give preference to purchases of goods and services on secure “https” sites rather than standard “http” sites. Connection to secure sites is also indicated by the presence at the bottom of the User’s screen of a padlock icon. These indications are proof of security for the User’s transactions via encryption of your communications. Their presence is essential when the User enters bank account details in order to pay for the User’s purchases online, for example.
The Luxembourg laws are applicable.
Only the Courts of Luxembourg city have jurisdiction in case of dispute - unless Creatrust Luxembourg Sàrl decides to act against the Company or the User in the jurisdiction of their known address, residence or before any other competent Court.
FundNav® is a software (the “Software” or “FundNav®”) provided by Creatrust Luxembourg Sàrl to one or several User(s) (the “User(s)”) and the use of the Software is subject to the following Terms of Use (“TOU”). Creatrust Luxembourg reserves the right to update the TOU at any time without notice to the Users. The most current version of the TOU can be obtained from Creatrust Luxembourg Sàrl by sending an email to info@creatrust.com or in the General Business Terms of Creatrust Luxembourg.
Creatrust Luxembourg Sàrl shall have the right at any time to change or modify the terms and conditions applicable to Users’ use of FundNav®, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on FundNav®, or by electronic or conventional mail, or by any other means by which Users obtain notice thereof. Any use of FundNav® by Users after such notice shall be deemed to constitute acceptance by Users of such changes, modifications or additions.
FundNav® helps managers (the “Manager”) to keep their investors informed on the Net Asset Valuation (“NAV”) of the Investment Fund (the “Fund”), share key information, reporting and online subscription process.
The following sections of the FundNav® will provide information in regards to the Fund features:
The Manager has access to a specific section within the FundNav® system called “MANAGE SUBSCRIPTIONS” which will help him to onboard future investors.
The FundNav® Online Dashboard enables the Manager to follow the evolution of every single subscriptions made by their investors. One can see the completion of the subscription form online by the Limited Partner/Noteholders, consult the Know Your Client Documents, track the status of the subscription process which is totally dematerialised. No more papers, wet signature, loss of document, breach of security on the Know Your Client Documents,
Access to the system is 24 hours / 7 days and help the manager’s potential investor during the process.
The Manager uses the platform to send a link to his potential investor, selecting the type of investor (individual, bank, Fund, trust, etc) and have the subscription forms adapted to each investor’s profile, duplicate and pre-complete existing investors profile and manage the subscription fees separately for each investor. All from the same Subscription tab.
After completing the investors’ details (Name, First Name, type of Users), an email is sent to the investors with a link to access the online form.
The investors start their registration by completing the various sections (investors details, Know your customer, Bank accounts details, TIN, etc.) and upload KYC documents. When the investors submit their online form, they will receive an email asking them to confirm their subscription.
Once done, the subscription is sent to FundNav® Back Office which will perform the various check and onboarding process tasks: (KYC checking, payment of the subscription, Risk Based Assessment, etc...).
After the completion of the different onboarding and payments received, the subscription becomes “executable” by the Fund Manager.
And investors have the opportunity to validate the subscription within their FundNav® online dashboard.
Once the Manager validates the subscription, the investors will receive an email including the Contract Note.
Once the Contract Note has been received by the investors, the will be added to the shareholder’s register and they will receive the login detail for future updates.
If the Funds issues units which are not fully funded, the Software provides for a function to create capital calls automatically.
Once the investors receive a subscription request from the Manager, they will need to complete a registration process by completing various sections as state below.
The investors must provide the main details about them or their company doing the subscription. This section includes the first name, name, address, email, phone number, country, date of birth etc...
In this section the investors must provide information regarding their occupation (job), the origin of Funds, for instance if it is from an inheritance, from a donation or other means. For entities, they must provide their annual income, if they are regulated or listed on a specific exchange, etc.
These details will be used to identify the investors and assess their eligibility to subscribe to the Fund.
A specific bank, generally where the Funds are located, will have to be identify in order to perform future transfer to subscribe into the Fund. It should include the country, currency, account holder, name of the bank, etc…
The investors need to specify if the information (Contract Note & portfolio statements) should be provided to them or a third entity which they represent.
The investors need to specify if they want to give a power of attorney to a third party in order to accept or execute any future instructions.
The investors have to mention if they would like to subscribe in amount or in number of units.
The country of tax residence(s) as well as the Tax Identification Number (TIN) must be provided by the investors. And they must mention if they are subject to US taxation rules.
The investors need to inform which Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) they are subject to. For instance, which type of institution (reporting versus non-reporting), if they are rules limitation in their jurisdiction, ect…
The final step before the subscription validation consists in providing all the relevant KYC documents, this mainly consists in a copy of a passport, utility bills for the residence address (< 3 months), ect.
Once a Manager decides to use the FundNav® tool for his subscription process, he is limited to a number of 10 investors with the standard package.
Nonetheless, this limit can be extended by bundle of 10 additional investors for an extra 100,00 Eur per year
Users shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of FundNav® and all charges related thereto.
FundNav® contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of FundNav® are copyrighted as a collective work under the Grand Duchy of Luxembourg copyright laws. Creatrust Luxembourg Sàrl owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download copyrighted material for Users’ personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial
exploitation of downloaded material will be permitted without the express permission of Creatrust Luxembourg Sàrl and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. Users acknowledge that they do not acquire any ownership rights by downloading copyrighted material.
The foregoing provisions of Section 5 are for the benefit of Creatrust Luxembourg Sàrl, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
The Software main objective is to facilitate the interaction between the Manager(s) and his(their) future investor(s) therefore it will contain Fund and/or Special Purpose Vehicle information (name, compartment, strategy, currency, ISIN code, Bloomberg ticket, etc...), subscription data, fee structure, directory, Fund/SPV documents designed to provide the investor(s) a range of information in relation to his/their subscription to the specific investment vehicle. Users agree to use the Software only to allow investors to subscribe in the Units/Notes of their investment vehicle and to provide access to the investors in order to review their portfolio information. By way of example, and not as a limitation, Users agree that when using the Software, Users will not:
Creatrust Luxembourg Sàrl has no obligation to monitor the Software. However, Creatrust Luxembourg Sàrl reserves the right to review materials posted to the Software and to remove any materials in its sole discretion. Creatrust Luxembourg Sàrl reserves the right to terminate Users’ access to any or all of the Software at any time, without notice, for any reason whatsoever. Creatrust Luxembourg Sàrl reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Creatrust Luxembourg Sàrl sole discretion.
Materials uploaded to the Software may be subject to posted limitations on usage, reproduction and/or dissemination; Users are responsible for adhering to such limitations if Users download the materials.
Always use caution when giving out any personally identifiable information in any Software. Creatrust Luxembourg Sàrl does not control or endorse the content, messages or information found in any Software and, therefore, Creatrust Luxembourg Sàrl specifically disclaims any liability with regard to the Software and any actions resulting from Users’ participation in the Software. Managers are not authorised Creatrust Luxembourg Sàrl spokespersons, and their views do not necessarily reflect those of Creatrust Luxembourg Sàrl.
If the Software requires Users to open an account, Users must complete the registration process by providing Creatrust Luxembourg Sàrl with current, complete and accurate information as prompted by the applicable registration form. Users also will choose a password and a User name. Users are entirely responsible for maintaining the confidentiality of Users’ password and account. Furthermore, Users are entirely responsible for any and all activities that occur under Users’ account. Users agree to notify Creatrust Luxembourg Sàrl immediately of any unauthorised use of Users’ account or any other breach of security. Creatrust Luxembourg Sàrl will not be liable for any loss that Users may incur as a result of someone else using Users’ password or account, either with or without Users’ knowledge. However, Users could be held liable for losses incurred by Creatrust Luxembourg Sàrl or another party due to someone else using Users’ account or password. Users may not use anyone else’s account at any time, without the permission of the account holder.
The Software is the copyrighted work of Creatrust Luxembourg Sàrl and/or its suppliers. Use of the Software is governed by the terms of the end Users license agreement, if any, which accompanies or is included with the Software (“License Agreement”). End Users will be unable to install any Software that is accompanied by or includes a License Agreement, unless they first agree to the License Agreement terms.
The Software is made available for download solely for use by end Users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the license agreement accompanying such software. The software is warranted, if at all, only according to the terms of the license agreement. Except as warranted in the license agreement, Creatrust Luxembourg Sarl hereby disclaims all warranties and conditions with regard to the software, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non- infringement.
For your convenience, Creatrust Luxembourg Sarl may make available as part of the software for use and/or download. Creatrust Luxembourg Sarl does not make any assurances with regard to the accuracy of the results or output that derives from such use. Please respect the intellectual property rights of others when using the software.
Permission to use Documents (such as white papers, term sheets, private placement memorandum, subscription forms or others documents) from the Software is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from the Software is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
Creatrust Luxembourg Sarl and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published as part of the software for any purpose. All such documents and related graphics are provided “as is” without warranty of any kind. Creatrust Luxembourg Sarl and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non- infringement. In no event shall Creatrust Luxembourg Sarl and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from the software.
The documents and related graphics published on the software could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Creatrust Luxembourg Sarl and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.
In no event shall Creatrust Luxembourg Sarl and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, or information available from the software.
Creatrust Luxembourg Sàrl does not claim ownership of the materials Users provide to FundNav® (including feedback and suggestions) or post, upload, input or submit to the Software for review by the general public, or by the members of any public or private community, (each a “Submission” and collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting (“Posting”) Users’ Submission Users are granting Creatrust Luxembourg Sàrl, its affiliated companies and necessary sublicensees permission to use Users’ Submission in connection with the operation of their Internet businesses (including, without limitation, all Creatrust Luxembourg Sàrl’s Software), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Users’ Submission; to publish Users’ name in connection with Users’ Submission; and the right to sublicense such rights to any supplier of the Software. No compensation will be paid with respect to the use of Users’ Submission, as provided herein. FundNav® is under no obligation to post or use any Submission Users may provide and Creatrust Luxembourg Sàrl may remove any Submission at any time in its sole discretion. By Posting a Submission Users warrant and represent to own or otherwise control all of the rights to Users’ Submission as described in these Terms of Use including, without limitation, all the rights necessary for Users to provide, post, upload, input or submit the Submissions.
In addition to the warranty and representation set forth above, by Posting a Submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part (“Images”), Users warrant and represent that (a) Users are the copyright owners of such Images, or that the copyright owner of such Images have granted Users permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of Users’ use and as otherwise permitted by these Terms of Use and the Software, (b) Users have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms of Use, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, Users are granting (a) to all members of Users’ private community (for each such Images available to members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Software, other than a private community), permission to use Users’ Images in connection with the use, as permitted by these Terms of Use, of any of the Software, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non- exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Users’ Images without having Users’ name attached to such Images, and the right to sublicense such rights to any supplier of the Software. The licenses granted in the preceding sentences for Images will terminate at the time Users completely remove such Images from the Software, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time Users completely remove such Images. No compensation will be paid with respect to the use of Users’ Images.
Force majeure – neither party will be responsible for any failure or delay in performance due to circumstances beyond its reasonable control, including, without limitation, acts of god, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, service outages resulting from equipment and/or software failure and/or telecommunications failures, power failures, network failures, failures of third party service providers (including providers of internet services and telecommunications). The party affected by any such event shall notify the other party within a maximum of fifteen (15) days from its occurrence. The performance of this agreement shall then be suspended for as long as any such event shall prevent the affected party from performing its obligations under this agreement.
The link(s) made available by user will let you leave FundNav®’ s site. The linked site(s) are not under the control of Creatrust Luxembourg Sarl and Creatrust Luxembourg Sarl is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such site(s). Creatrust Luxembourg Sarl is not responsible for any form of transmission received from any linked site. FundNav® is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Creatrust Luxembourg Sarl of the site.
Creatrust Luxembourg Sàrl is neither a distributor nor publisher of content supplied by third parties and Users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users or any other Users of FundNav®, are those of the respective author(s) or distributor(s) and not of Creatrust Luxembourg Sàrl. Neither Creatrust Luxembourg Sàrl nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.
In many instances, the content available through FundNav® represents the opinions and judgments of the respective information provider, Users, or other Users not under contract with Creatrust Luxembourg Sàrl. Creatrust Luxembourg Sàrl neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on FundNav® by anyone other than authorised Creatrust Luxembourg Sàrl employee spokespersons while acting in their official capacities. Under no circumstances will FundNav® be liable for any loss or damage caused by any Users’ reliance on information obtained through FundNav®. It is the responsibility of Users to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through FundNav®. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.
Creatrust Luxembourg Sarl or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Creatrust Luxembourg Sarl marketing strategies might seem similar to ideas submitted to FundNav®. So, please do not send your unsolicited ideas to FundNav® or anyone at Creatrust Luxembourg Sarl. If, despite our request that you not send us your ideas and materials, you still send them, please understand that Creatrust Luxembourg Sarl makes no assurances that your ideas and materials will be treated as confidential or proprietary.
Creatrust Luxembourg Sàrl shall have the right, but not the obligation, to monitor the content of FundNav® to determine compliance with this Agreement and any operating rules established by Creatrust Luxembourg Sàrl and to satisfy any law, regulation or authorised government request. Creatrust Luxembourg Sàrl shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on FundNav®. Without limiting the foregoing, Creatrust Luxembourg Sàrl shall have the right to remove any material that FundNav®, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
Users agree to defend, indemnify and hold harmless Creatrust Luxembourg Sàrl, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of FundNav® by Users or Users’ Account.
Either Creatrust Luxembourg Sàrl or Users may terminate this Agreement at any time. Without limiting the foregoing, Creatrust Luxembourg Sàrl shall have the right to immediately terminate Users’ Account in the event of any conduct by Users which Creatrust Luxembourg Sàrl, in its sole discretion, considers to be unacceptable, or in the event of any breach by Users of this Agreement.
This Agreement and any operating rules for FundNav® established by Creatrust Luxembourg Sàrl constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. This Agreement shall be construed in accordance with the laws of the Grand Duchy of Luxembourg, without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.
FundNav® logo is a trademark of Creatrust Luxembourg Sàrl, All rights reserved. All other trademarks appearing on FundNav® are the property of their respective owners. For further information in regards to the relevant Terms of Use applicable, please refer to Creatrust Luxembourg Sàrl General Terms & Conditions (version 09- 2021).
The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organisations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organisation, product, domain name, email address, logo, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
The User acknowledges it is in charge of the following responsibilities:
Fund
It is understood that Creatrust Luxembourg Sàrl, despite supplying the Services, is not in charge nor responsible for the above-mentioned tasks unless there is a specific written letter of engagement separated from this TOU.
Creatrust Luxembourg is not the transfer agent nor a registrar by supplying the Services to the Fund. The User will be responsible of the keeping and maintain the register of investor with the Software.
The acceptance of subscriptions, the distribution and marketing, the execution of the contract notes or any other document confirming the subscription, are the sole responsibility of the User (despite any help provided or sharing of information with Creatrust Luxembourg).
Disclaimer and Copyright
This publication is intended to provide general information only and does not provide legal or tax advice. Readers are invited to discuss any potential action with a professional advisor. Creatrust Luxembourg Sàrl cannot be held responsible for the consequences arising of such action. It is Creatrust Luxembourg policy to enforce its intellectual property rights to the utmost extent as set forth in applicable laws, including criminal sanctions. The trademarks, logos and service marks (collectively the “Trademarks”) in this publication are Trademarks owned or licensed by Creatrust Luxembourg. Copies, reproductions, transcriptions, public electronic storage and E: creacom@creatrust.com dissemination in part or in total require the prior written consent of Creatrust Luxembourg.
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